QA Engineer

Popular; San Juan (PR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Popular in San Juan, PR is seeking a QA engineer to plan, develop and execute manual and automated testing to ensure product quality. You will design tests, debug and take corrective actions, participating in the product development process and testing before launches to ensure reliability.

The role covers unit, functional, system, integration, regression and data conversion testing, with involvement in development activities.

Qualifications

• 2+ years of experience in software development.
• Experience in developing automated tests and test frameworks with common tools.
• Experience working in an Agile/Scrum development process.

Responsibilities

• Identify defects and work with engineers to drive corrective actions.
• Develop, execute and manage testing plans and test cases.
• Create functional and non-functional test cases for all levels.
• Design, develop and execute automation scripts.
• Track defects and monitor quality metrics.
• Collaborate with developers, product managers and IT leads.

Skills

QA methodologies

Testing tools

Agile/Scrum

Automation scripting

Documentation

Troubleshooting

Multi-tier testing

JIRA/ALM

Education

Bachelor's or Master's Degree in Computer Engineering or Science, Information Systems, Mathematics, or related fields

Tools

ALM

Katalon

LoadRunner

Rational Functional Tester

SilkTest

JUnit

Selenium

Screeplay

Job description

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Date: Sep 3, 2026

Location: San Juan-Cupey, PR

Company: Popular

Workplace Type: Hybrid

Full Time Opportunity

General Description

This position will be responsible for planning, developing and executing manual and automated testing tasks to ensure product quality. As a QA engineer, you will be designing and implementing tests, debug and make corrective actions. You play a vital role in the company’s product development process. You will be responsible for testing the product before launches to ensure that the product is free from errors and reliable. Candidate must be capable of performing QA process for custom developed and packaged software products. This includes unit, functional, system, integration, regression and data conversion testing. Position will also be involved in development activity.

Essential Duties and Responsibilities

• Identify application deficiencies and work with software engineers to determine corrective actions that need to be implemented
• Work through the full software development lifecycle with primary focus on testing and documentation activities
• Engage and participate in all aspects of design reviews, test and project plans, resource estimates, and implementation schedules
• Develop, execute, and manage testing project plans, timelines, and dependencies
• Review and interpret business and technical requirements. Create functional and non-functional test cases for all levels within the scope of testing
• Work closely with business and IT lead on planning and executing unit tests, system test, load tests, regression tests and integration testing
• Create a detailed, comprehensive and well-structured test plans and test cases
• Design, develop and execute automation scripts using testing tools.
• Identify, record, document and track bugs using respective tools.
• Perform regression testing when bugs are resolved
• Work closely with internal teams (e.g. developers and product managers) to identify system requirements
• Track quality assurance metrics, like defect densities and open defects.
• Be familiar with testing tools and methodologies.
• Create, maintain and execute performance, stress and endurance tests
• Track and monitor defects to closure. Analyze the issue to determine if the problem is an application issue, user issue, training issue, data issue or a software defect
• Publish software defect reports, and report on overall software stability at project team meetings
• Recommend QA process improvements or corrections throughout the methodology to continuously improve productivity and quality
• Follow IT development processes such as change management, configuration management, security compliances

Other Qualifications

• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of scripting
• Experience working in an Agile/Scrum development process
• Experience with performance testing is a plus
• Excellent trouble shooting and debugging skills
• Experience participating in all aspects of a full-lifecycle development methodology and related quality concepts and processes
• Good technical documentation skills

Education

• Bachelor or Master's Degree in Computer Engineering or Science, Information Systems, Mathematics, or related fields.

Experience

• 2+ years of experience in software development
• 2+ years of experience in developing and executing test scenarios
• Experience developing automated tests and tests frameworks with common commercial testing tools such as ALM, Katalon, LoadRunner, Rational Functional Tester, SilkTest, and/or Junit, Selenium, Screeplay
• Programming experience in any one of the following - C++, C#, ASP.Net, Java. JSP, Scripting
• Proficient in testing methodologies and fraud Investigations
• Experience with application servers (e.g. JBOSS, Web sphere) and relational databases (e.g. SQL Server, Oracle)
• Experience with bug tracking systems
• Experience testing multi-tiered web-based applications
• Experience with UML diagrams and design tools such as Rational Rose or Visio

• Accountability
• Analytical Discipline
• Business Excellence
• Change Agent
• Character
• Customer Centric
• Self Development

Important

The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at [e-mail] . This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

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