QA & Documentation Specialist: Shape Our Knowledge Hub

TeleVoIPs, LLC; Tampa (FL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Health, dental, and vision benefits

Tuition reimbursement

Collaborative team environment

Opportunity to grow with new projects

Job summary

A dynamic telecommunications company based in Tampa is seeking a QA & Documentation Specialist. This role is pivotal in ensuring reliable feature releases, documenting processes clearly, and providing resources for users. Ideal candidates should possess 1-3 years in software QA or technical writing, have a strong detail-oriented mindset, and enjoy creative problem-solving within a collaborative environment. Benefits include competitive pay, health coverage, and the chance to shape exciting new projects.

Qualifications

• 1–3 years of experience in software QA, technical writing, or documentation.
• Methodical mindset for testing edge cases.
• Comfort working with SaaS applications.

Responsibilities

• Design and execute manual test cases for various scenarios.
• Document internal processes and produce user-friendly guides.
• Collaborate with development teams to manage test cycles.

Skills

Detail-oriented

Strong written communication

Problem solving

Process-oriented

Adaptability in fast-moving environments

Tools

JIRA

Notion

Confluence

Zendesk

Job description

A dynamic telecommunications company based in Tampa is seeking a QA & Documentation Specialist. This role is pivotal in ensuring reliable feature releases, documenting processes clearly, and providing resources for users. Ideal candidates should possess 1-3 years in software QA or technical writing, have a strong detail-oriented mindset, and enjoy creative problem-solving within a collaborative environment. Benefits include competitive pay, health coverage, and the chance to shape exciting new projects.