QA Coordinator

Progress Rail, A Caterpillar Company; Jackson (SC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k) plan

Medical/Dental/Vision Insurance

Paid Vacation

Paid Holidays

PTO

Job summary

Progress Rail, A Caterpillar Company is seeking a Quality Coordinator to support QA operations with shift and weekend coverage, ensuring compliance with quality standards and safety across processes.

The role conducts inspections, resolves quality issues, assists with audits and training, and provides backup for the QA Supervisor/Manager. Second shift coverage is required.

Qualifications

• Detail oriented and thorough in completing work tasks.
• Honest and ethical.
• Pleasant with others on the job and cooperative.
• Reliable, responsible, and dependable, fulfilling obligations.
• Ability to communicate effectively with all levels of plant personnel.

Responsibilities

• Support QA operations with shift coverage, including weekends.
• Assist with audits, inspections, and training administration.
• Provide backup for QA Supervisor/Manager and aid succession planning.
• Maintain and route QA records and quality documentation.

Skills

Detail oriented

Quality inspection

Shift coverage

Data entry

Audit support

Training support

Communication

Problem solving

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

SharePoint

Database management

Job description

Job Purpose

The Quality Coordinator supports QA operations by providing shift and weekend coverage, ensuring compliance with quality standards, and maintaining safety across processes. This role conducts focused inspections, resolves quality issues, assists with audits and training, and provides backup for the QA Supervisor/Manager. It plays a key role in preserving product integrity and supporting continuous improvement.

City

Jackson

State

South Carolina

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting‑edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Key Job Elements

Minimum Skills

• Operate standard office equipment including telephones, scanners, fax machines, and copiers;


• Use computers for various tasks such as word processing and database management;


• Manage paper and electronic filing systems, ensuring accurate documentation of inspections, quality records, correspondence, and other materials;


• Communicate effectively with supervisors and co‑workers, via phone, email, written correspondence, and in‑person interactions;


• Provide alternate shift coverage to support QA Supervisor/Manager and ensure the safety of personnel and processes across all shifts, including weekends;


• Conduct workstation checks to verify daily inspections, gauge functionality, and proper staffing with qualified personnel;


• Perform focused inspections on loose axles and pre‑bearing applications for NM and TT sets to prevent AAR MID findings.


• Inspect production samples of production post‑bearing application for quality assurance;


• Verify OB track and PDI inspection processes through observation and direct support;


• Manage and route wheel sets on QA hold for corrective action;


• Resolve barcode conflicts and assist with AIC graph approvals, misfit identification, and routing;


• Ensure preservation standards are met for bearings, axles, and wheel sets;


• Validate PC conflicts, including serial number, month, and year accuracy.


• Support MD-11 set inspections as needed;


• Assist with process audits, training administration, and MTE coordination;


• Provide coverage during QA Supervisor / Manager PTO and contribute to succession planning;


• Perform other duties as assigned. Second Shift Position

Advanced Skills

• Review and approve supplier material certifications prior to material acceptance; collaborate with Purchasing and suppliers to resolve discrepancies;


• Audit production documentation for accuracy and completeness; hold teams accountable for proper documentation;


• Prepare documentation for inspections and regulatory compliance;


• Use databases to research and compile detailed reports;


• Maintain calibration database and ensure timely updates as required.

Education / Training

• High school diploma or equivalent required;


• Associate's degree or higher level of education preferred.

Qualifications And Experience

• Detail oriented and thorough in completing work tasks;


• Honest and ethical;


• Pleasant with others on the job and displaying a good‑natured, cooperative attitude;


• Reliable, responsible, and dependable, and fulfilling obligations;


• Ability to communicate effectively with all levels of plant personnel.

Preferred Experience

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology;


• Knowledge of principles and processes for meeting quality standards. High level of written communication skills needed;


• Familiarity and experience with technical product inspection and regulatory compliance;


• Experience with data management for MTE calibrations, CAPA systems, and SharePoint document files;


• Knowledge of business and management principles involved in strategic planning, resource allocation, quality assurance principles and procedures, leadership technique, production methods, and coordination.

Benefits

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.

• Competitive Salary


• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)


• Medical/Dental/Vision/Life/Disability Insurance


• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money


• Flexible Spending Accounts


• Paid Vacation


• Paid Holidays


• Paid Time‑Off (PTO)


• Employee Assistance Plan


• Education Assistance Program


• Employee Recognition Programs


• Site specific Production and Incentive Plans


• Site specific Step and Skill Level Wage Adjustment Plans


• Site Specific Relocation and Sign‑on Bonus Programs


• Benefits eligibility varies by job position, full‑time/part‑time and regular/temporary status. The provisions of the plan documents control such benefits.


• Subject to position, eligibility, and plan guidelines.

EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category

Quality

PRS Facility Location

Jackson, SC - Wheel Shop - 025