QA Automation — Salesforce FSL & Field Service

Quantum Technologies LLC; Michigan; On-site; USD 86,000 - 123,000; Full time

Job summary

Quantum Technologies LLC seeks an experienced QA Automation professional with strong Salesforce Field Service Lightning (FSL) and Field Workforce Management expertise to join a client-focused team in St. Louis, MI.

The role emphasizes testing across requirements workshops, functional specs, user stories, and acceptance criteria, plus end-to-end, integration, and UAT activities; strong client communication is essential.

Qualifications

• Experience with Salesforce Field Service Lightning (FSL).
• Experience with Field Workforce Management.
• Understanding of Field Service, Maintenance, and Construction processes.
• Experience in requirements workshops and gathering business requirements.
• Ability to write functional requirements, user stories, and acceptance criteria.
• Experience supporting integration testing, end-to-end testing, UAT, and business readiness.
• Excellent client-facing communication and stakeholder management skills.
• Telecom/Cable domain experience preferred.

Responsibilities

• Lead requirements workshops and document business needs.
• Create functional requirements, user stories, and acceptance criteria.
• Support integration, end-to-end, UAT, and business readiness testing.
• Engage clients effectively and manage stakeholder expectations.

Skills

Salesforce FSL

Field Service

Workforce Mgmt

Scheduling

Dispatch

Capacity planning

User stories

Acceptance criteria

Requirements workshops

Test coordination

Job description

Quantum Technologies LLC seeks an experienced QA Automation professional with strong Salesforce Field Service Lightning (FSL) and Field Workforce Management expertise to join a client-focused team in St. Louis, MI.

The role emphasizes testing across requirements workshops, functional specs, user stories, and acceptance criteria, plus end-to-end, integration, and UAT activities; strong client communication is essential.