QA Automation Engineer - Salesforce Field Service (FSL)

Robotic Process Automation LLC

Michigan

On-site

USD 86,000 - 123,000

Full time

25 hours ago

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Job summary

Robotic Technologies Automation is seeking an experienced QA Automation professional in St Louis, MI, to specialize in Salesforce Field Service Lightning (FSL) and Field Workforce Management. The role focuses on testing across Field Service processes, scheduling, routing, and dispatch, with strong stakeholder engagement and client-facing communication.

Ideal candidates will have hands-on experience in requirements workshops, creating user stories and acceptance criteria, and supporting

Qualifications

QA Automation tester with Salesforce Field Service Lightning (FSL) experience.
Experience with Field Workforce Management.
Strong understanding of Field Service, Maintenance, and Construction processes.
Expertise in scheduling, routing, dispatch, capacity planning, and appointment management.
Experience conducting requirements workshops and gathering business requirements.
Ability to create functional requirements, user stories, and acceptance criteria.
Experience supporting integration testing, end-to-end testing, UAT, and business readiness.
Excellent client-facing communication and stakeholder management skills.
Telecom/Cable domain experience preferred.

Responsibilities

Lead QA activities across Salesforce Field Service implementations, including testing strategy and test plans.
Support integration testing, end-to-end testing, UAT, and business readiness for deployments.
Collaborate with clients and stakeholders to validate requirements and acceptance criteria.