QA Automation

Robotic Process Automation LLC; Michigan; On-site; USD 86,000 - 123,000; Full time

Job summary

Robotic Technologies Automation is seeking an experienced QA Automation professional in St Louis, MI, to specialize in Salesforce Field Service Lightning (FSL) and Field Workforce Management. The role focuses on testing across Field Service processes, scheduling, routing, and dispatch, with strong stakeholder engagement and client-facing communication.

Ideal candidates will have hands-on experience in requirements workshops, creating user stories and acceptance criteria, and supporting

Qualifications

• QA Automation tester with Salesforce Field Service Lightning (FSL) experience.
• Experience with Field Workforce Management.
• Strong understanding of Field Service, Maintenance, and Construction processes.
• Expertise in scheduling, routing, dispatch, capacity planning, and appointment management.
• Experience conducting requirements workshops and gathering business requirements.
• Ability to create functional requirements, user stories, and acceptance criteria.
• Experience supporting integration testing, end-to-end testing, UAT, and business readiness.
• Excellent client-facing communication and stakeholder management skills.
• Telecom/Cable domain experience preferred.

Responsibilities

• Lead QA activities across Salesforce Field Service implementations, including testing strategy and test plans.
• Support integration testing, end-to-end testing, UAT, and business readiness for deployments.
• Collaborate with clients and stakeholders to validate requirements and acceptance criteria.

Skills

QA Automation

Salesforce FSL

Field Service

Scheduling & Dispatch

UAT & Testing

Business Requirements

Stakeholder Management

Client-facing Communication

Telecom Domain

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: QA Automation

Location: St Louis, MI

Duration: 18 Months + Extension

Bill Rate: $76/hour

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description:

We are looking for an experienced QA Automation with strong expertise in Salesforce Field Service Lightning (FSL) and Field Workforce Management.

Key Skills & Requirements:

• QA Automation Tester With Strong Salesforce Field Service / Field Service Lightning (FSL)
• Experience with Field Workforce Management.
• Strong understanding of Field Service, Maintenance, and Construction processes.
• Expertise in technician scheduling, routing, dispatch, capacity planning, and appointment management.
• Experience conducting requirements workshops and gathering business requirements.
• Ability to create functional requirements, user stories, and acceptance criteria.
• Experience supporting integration testing, end-to-end testing, UAT, and business readiness.
• Excellent client-facing communication and stakeholder management skills.
• Telecom/Cable domain experience preferred.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.