QA Auditor & Quality Systems Specialist

Smurfit Westrock Company; Village of Farmingdale (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Integrity culture

Training opportunities

Competitive salary

Global packaging company

Job summary

Smurfit Westrock Company is seeking a detail-oriented Quality Auditor to support the Quality Assurance Director in daily cGMP compliance. You will audit quality systems, perform final inspections, and help ensure products meet specifications.

The role emphasizes root-cause analysis, corrective actions, writing procedures, training, and cross‑functional collaboration. You will assist in internal audits, present data to management, and back up the QA Manager as needed.

Qualifications

• Must have a high school diploma or G.E.D.
• Associate's Degree preferred or CQE preferred.
• Minimum one (1) year of related experience and/or training.
• Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Must be able to read and interpret documents such as operating and maintenance instructions, procedure manuals, and safety rules.
• Must be able to write routine reports and business correspondence.
• Must have proficient personal computer skills, including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
• Must have the ability to communicate effectively by telephone and provide information/assistance to customers.
• Must have knowledge of modern office procedures and methods including, but not limited to, telephone communications, office systems, and record keeping.
• Must be able to establish, maintain, and retrieve permanent files.
• Must have a general understanding/knowledge of machinery, tools, and gauges for auditing, troubleshooting, and calibration.
• Must be able to maintain good attendance.
• Must be able to perform all essential functions of this job with or without reasonable accommodation.

Responsibilities

• Audits quality systems, processes, and products.
• Conducts final inspections and batch/ticket reviews as required.
• Facilitates root-cause analysis of internal nonconformance and customer service issues, follows up, and records corrective actions.
• Determines and communicates acceptability of product and action for handling nonconforming product.
• Writes work instructions and procedures for quality functions and facilitates the development of work instructions for other departments.
• Responds to operators’ questions about the Quality System.
• Interacts with managers, supervisors, and customers in writing, over the phone, and in person.
• Provides training on Quality Systems as required.
• Promotes a positive quality culture.
• Assists in project management responsibilities.
• Leads internal audits, including planning, scheduling, conducting, and reporting of internal audit results as needed.
• Analyzes and trends internal nonconformance, customer complaints, and internal audit results.
• Defines levels of acceptance for quality defects using samples, drawings, and/or definitions.
• Clarifies and simplifies existing Quality System documentation.
• Attends customer meetings and audits.
• Presents data to all levels of the organization, such as DMS meetings.
• Makes corrections to the Quality Management System to comply with regulatory and/or customer requirements.
• Backs up the Quality Manager.

Skills

Communication

Reading comprehension

Writing reports

Computer skills

Education

High School Diploma or GED

Associate's Degree or CQE preferred

Tools

Email

Databases

Word processing

Spreadsheets

Job description

Smurfit Westrock Company is seeking a detail-oriented Quality Auditor to support the Quality Assurance Director in daily cGMP compliance. You will audit quality systems, perform final inspections, and help ensure products meet specifications.

The role emphasizes root-cause analysis, corrective actions, writing procedures, training, and cross‑functional collaboration. You will assist in internal audits, present data to management, and back up the QA Manager as needed.