QA Analyst III: Hybrid UAT & Automation Testing

Cleo Consulting Inc.; Nashville (TN); Hybrid; USD 60,000 - 90,000; Full time

Job summary

State of TN/TN DHS is seeking a Quality Assurance Analyst/Tester, Jr to support modernization efforts. The role focuses on manual and automated testing within Agile teams, including accessibility testing (ADA/Section 508) and AI-powered testing techniques.

Responsibilities include leading UAT, creating automation scripts for ServiceNow portals, and delivering test artifacts across multiple projects in a hybrid work setting in Nashville.

Qualifications

• Minimum 3–5 years of software testing experience in a complex system environment.
• Experience with ADA, Section 508, and WCAG 2.1/2.2 AA accessibility testing.
• Hands-on experience with AI-powered testing.
• Experience in Agile/Scrum environments.
• State or federal health and human services system experience preferred.

Responsibilities

• Support testing of modernization through leading the UAT test phase.
• Create and execute automation scripts to increase test coverage.
• Develop and maintain manual test cases and automated scripts across projects.
• Perform regression and smoke testing for each release cycle.
• Facilitate UAT sessions and deliver weekly status reports.

Skills

ADA/Section 508 testing

AI-powered testing

Agile/Scrum

Manual testing

Automation testing

JIRA

Selenium

Postman

WCAG 2.1/2.2 AA

Education

Bachelor's degree

Tools

JIRA

Zephyr for Jira

SQL Server

Postman

Selenium

Tricentis Tosca

Job description

State of TN/TN DHS is seeking a Quality Assurance Analyst/Tester, Jr to support modernization efforts. The role focuses on manual and automated testing within Agile teams, including accessibility testing (ADA/Section 508) and AI-powered testing techniques.

Responsibilities include leading UAT, creating automation scripts for ServiceNow portals, and delivering test artifacts across multiple projects in a hybrid work setting in Nashville.