Quality Assurance Analyst/Tester

Nleague Services Inc.; Nashville (TN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Nleague Services Inc. in Nashville, TN is seeking a Quality Assurance Analyst/Tester (Junior) to support testing of modernization efforts.

The role covers manual and automated testing within an Agile/Scrum team, including UAT, API, and performance testing, using tools like Jira, Zephyr, Selenium, and Tosca. The position requires collaboration with multiple business areas and stakeholders to create and execute test cases, scripts, and automation tasks for ServiceNow portals and modernized

Qualifications

• Experience in manual and automation testing within Agile/Scrum teams.
• Ability to create and execute automation scripts for modernization projects.
• Familiarity with UAT testing and test case design.

Responsibilities

• Support UAT and testing during modernization of EBMS, SEBT, and C-CARE.
• Develop and execute automated test scripts to improve coverage and efficiency.
• Collaborate with users and business areas to create and run manual tests.

Skills

Jira

Zephyr for Jira

SQL Server

Postman

Selenium

Tricentis Tosca

Automation testing

Manual testing

Tools

Jira

Postman

Selenium

Tricentis Tosca

SQL Server

Job description

Location: Hybrid, 710 James Robertson Pkwy Nashville, Tennessee, 37203

Client: TN DHS

Duration: 12+ Months

Job Id: 66334

Quality Assurance Analyst/Tester, Jr

Job Description

• This posting is for a QA Analyst III. This position will support testing of modernization through supporting and leading the UAT test phase. This requested position should have knowledge and experience in manual and automation testing as part of an Agile/Scrum project team. The position also require experience in the use of the following tools: Jira, Zephyr for Jira, Sequel Server, Postman, Selenium, Tricentis Tosca, or other automation test tools. Current resources are assigned at maximum capacity testing modernized applications (EBMS, SEBT, and C-CARE), API and Performance Testing (EASL), learning new application functionality, learning Tricentis TOSCA, a new automation tool, as well as creating automation scripts for ServiceNow applications (Customer Portal, Provider Portal, Worker Portal, HR Portal, and Legal Portal) along with new modernization application C-CARE. Additional experienced staff is needed to meet customer expectations on modernization applications, to aid in working with users and the various business areas in creating and executing manual test cases. They also will be responsible for creating and executing automation test scripts to increase test coverage, better reuse repetitive tests to aid in reducing testing time, which will improve current employee tension and unforeseen turnovers.

Specialized Skill Set

• Is difficult to source through traditional state hiring pipelines
• May exceed state salary band limitations
• Is more readily and competitively available in the contractor market