QA Analyst 2026/27

Plexis Healthcare Systems; Medford (OR); Hybride; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive Healthcare Package;Medical

Competitive Vacation and Sick Time

Résumé du poste

PLEXIS Healthcare Systems, Inc. in Medford, OR is seeking an enthusiastic and experienced QA Analyst to safeguard software quality across the SDLC. You will design and execute manual and automated tests, investigate defects, and validate AI-enabled features while ensuring accuracy and PHI handling.

You will work with AI tools daily to accelerate testing, while maintaining rigorous quality standards and collaborating with cross-functional teams in a hybrid work environment.

Qualifications

• BS degree in Computer Science or equivalent experience
• 3+ years of QA or software testing experience, preferably in healthcare or health IT
• Demonstrated use of AI tools (e.g., Claude, ChatGPT, Copilot) in technical work
• Knowledge of automation frameworks such as Selenium, Cypress, or Playwright
• Experience in healthcare payer claims processing industry
• Moderate to advanced knowledge of SDLC and software development

Responsabilités

• Create manual and automated test cases and test case scripts
• Perform automated and manual testing, analyzing, and documenting results
• Document defects with detail, accuracy, and reproducibility
• Provide risk assessment throughout the SDLC
• Review artifacts and deliverables throughout the SDLC
• Map requirements to functional design elements and/or system workflows for test creation
• Troubleshoot complex setups to isolate, determine, and report defect root cause
• Review user documentation for accuracy of implemented functionality descriptions
• Use AI tools to draft test plans, test cases, and automation scripts from requirements and design artifacts
• Critically validate AI-generated output for accuracy and coverage gaps
• Use AI to speed up defect triage, log and results analysis
• Test AI-enabled features for accuracy and edge cases
• Follow policy on AI tools and PHI handling
• Share AI techniques with the team
• Ability to work from home as needed

Connaissances

Detail-oriented

Troubleshooting

Communication

Web/API testing

AI testing tools

Formation

BS in CS or equivalent

Outils

Selenium

Cypress

Playwright

Claude Code

ReadyAPI

Description du poste

PLEXIS Healthcare Systems, Inc., a progressive software development company in Medford, OR, is looking to hire an enthusiastic and experienced QA Analyst.

Position Purpose

The QA Analyst safeguards the quality of PLEXIS software by analyzing requirements and risk, validating that features behave as intended, and verifying product readiness at every stage of the SDLC. This role designs and executes both manual and automated tests, investigates defects to their root cause, and provides clear, evidence-based assessments of release quality. As PLEXIS introduces AI capabilities into its products, the QA Analyst validates that those features are accurate, reliable, and safe for customers. To work efficiently, the QA Analyst uses AI tools daily to help design, generate, and maintain tests and to accelerate analysis and investigation, while remaining accountable for confirming that any AI-assisted work is correct before it is relied on.

Essential Functions and Basic Duties

The Quality Assurance (QA) Analyst relies on a broad skill set of technical experience, industry knowledge, judgment, and continual skill development to plan and accomplish goals; regularly performing and managing time against a variety of complicated tasks with varying priorities under general supervision.

• Create manual and automated test cases and test case scripts
• Perform automated and manual testing, analyzing, and documenting associated results
• Document defects with detail, accuracy, and conciseness while ensuring the defect is reproducible
• Provide risk assessment and other feedback throughout the SDLC
• Review and analyze artifacts and deliverables throughout the SDLC
• Map requirements to functional design elements and/or system workflows for test creation
• Troubleshoot complex setups to isolate, determine, and report defect root cause
• Review user documentation for accuracy of implemented functionality descriptions
• Use AI tools (e.g., Claude Code) to draft test plans, test cases, and automation scripts from requirements, user stories, and design artifacts, then review, correct, and maintain them
• Critically validate AI-generated output (test cases, scripts, test data, defect analysis) for accuracy, coverage gaps, and fabricated or incorrect behavior before it is used
• Use AI to speed up defect triage, log and results analysis, and root-cause investigation
• Test AI-enabled features in PLEXIS products for accuracy, consistency of non-deterministic output, edge cases, prompt-injection and misuse risks, and appropriate handling of PHI
• Follow PLEXIS policy on approved AI tools and the handling of PHI and other sensitive data in AI workflows
• Share effective AI techniques, prompts, and workflows with the team, and help evolve QA's AI practices
• Ability to work from home as needed

Performance Measurements

• Timely, high-quality fulfillment of essential functions and basic duties
• Effective, responsible use of AI tools to improve testing speed, coverage, and quality
• Knowledge, application, and adherence to PLEXIS process methodology and corresponding tools used to support such methodology
• Timely and consistent response/turn-around of status reports, time entry and other documentation required by PLEXIS
• Professional business communications (verbal, written and professional appearance)
• Multi-tasking and successful prioritization of daily duties to maximize project(s) success
• Demonstration of positive attitude toward company, products, and employees
• Promotion of cooperative behavior and team efforts
• Regular attendance during normally scheduled hours
• Demonstrates and adheres to PLEXIS’ Core Values
  • Accountability and integrity in everything we do
  • Collaborative in all interactions
  • Execute with precision and creativity
  • Strive for continuous improvement
  • Passionate about positive experiences and outcomes
  • Health, family & fun

Qualifications

• BS degree in Computer Science and/or demonstration of equivalent experience
• 3+ years of QA or software testing experience, preferably in healthcare or health IT
• Demonstrated use of AI tools (e.g., Claude, ChatGPT, Copilot) in technical work, and a strong interest in making AI a core part of the testing process
• Knowledge of automation frameworks such as Selenium, Cypress, or Playwright
• Moderate to advanced knowledge of computer software and hardware
• Moderate to advanced knowledge of troubleshooting and testing methodologies
• Basic to advanced mathematics with an understanding of basic to complex software logic
• Moderate to advanced knowledge of software development and the SDLC

Skills/Abilities:

Required:

• Strong attention to detail
• Solid troubleshooting skills
• Excellent written and verbal communication skills
• Experience testing Web Application, Web Services, and REST/SOAP APIs
• Ability to systematically analyze new and/or existing software functionality
• Ability to create and maintain databases using MS SSMS
• Ability to interact cohesively in a collaborative and cross functional team environment
• Ability to read, understand, and interpret a variety of internal and external documentation
• Ability to use available reference materials to exhaustively research software functionality
• Ability to work in a dynamic and fast-paced environment, with time-sensitive deadlines
• Dedication to honoring agreements
• High degree of integrity
• Self-motivated
• Eagerness to learn and adopt new tools and ways of working, especially AI
• Healthy skepticism: verifies output instead of assuming it is correct, whether it comes from a person, a tool, or AI
• Experience with automated testing software and methodologies
• Experience in the healthcare payer claims processing industry
• Hands-on experience using AI coding agents (e.g., Claude Code) to author and maintain automated tests
• Experience with AI-augmented testing tools for test generation, self-healing automation, or defect/results analysis
• Experience testing AI/LLM-powered features
• Ability to create, read, and understand TSQL
• Ability to create, read, and understand PowerShell source code
• Ability to create, read, and understand C# source code
• Ability to create, read, and understand EDI transactions (TR3/X12)
• Experience automating APIs (REST/SOAP) with ReadyAPI (Functional/Performance/Security)

Physical Activities and Requirements of this Position

• Ability to access, input, and retrieve information from a computer
• Capacity to communicate adequately, in person or via email/telephone, in a manner, which can be understood by those with whom the QA Analyst is speaking/writing
• Capability of dialing or otherwise using a telephone to place and receive telephone calls
• Willingness and capacity to sit or stand for minimum periods of one hour at a time
• Capacity to pick up, skim and read books and files and other materials
• Ability to reach forward, up, down and to the side to move equipment up to 40 lbs.
• Willingness and ability to maintain regular attendance for normally scheduled hours, to work extended hours and to be flexible to work additional days as necessary (i.e., potential evening and/or weekend schedule)

Working Conditions

Ability to tolerate, use, work with, in, or under:

• Fluorescent lighting
• Recycled air
• VDTs
• Semi-enclosed areas
• Central heating and air conditioning
• Occasional moving to new seating areas and buildings.

The key physical requirements for this position include the ability to move freely through an office environment. Use of standard office equipment including PCs, Copiers, and Phone Systems.

Position Location: Hybrid

Position Status: Full-Time/Exempt

• Benefits: Competitive Healthcare Package; Medical, Dental, Vision and 401K
• Competitive Vacation and Sick Time Package

Salary Range: $60,000 - $75,000 annually Depending on Experience