PWH - Security Host

Pouring With Heart; Austin (TX); On-site; USD 37,000 - 41,000; Part time

Benefits offered by this job

EAP & Wellness

401(k)

Flexible schedule

Free first drink

Health & Wellness program

Dental insurance

Vision insurance

Accidental Insurance

Critical Illness insurance

Hospital Indemnity insurance

Pet Care

Job summary

Pouring With Heart is seeking a Security Host to manage the door at Half-Step in Austin, TX. You’ll greet guests, verify IDs, and uphold a safe, welcoming vibe while supporting team members and guests through calm, professional communication.

Ideal candidates have 3+ years in security or hospitality, strong situational awareness, and must be 21+ with applicable guard certifications where required. This is a part-time, on-site role with comprehensive benefits for both part-time and full-time

Qualifications

• 3+ years in security, guest services, or hospitality preferred.
• Strong situational awareness and professionalism under pressure.
• Must be 21+ with valid security guard certifications if required (state dependent).

Responsibilities

• Greet guests warmly and set the tone for a safe, welcoming environment
• Verify IDs accurately and manage guest entry per venue policies
• Monitor floor and bar areas for safety, escalate issues as needed
• Support staff and guests through conflict resolution and clear communication
• Use de-escalation techniques to handle situations calmly
• Assist with crowd flow, line management, and capacity control
• Report incidents, hazards, or policy violations to leadership promptly
• Follow health, safety, and compliance standards including responsible alcohol service

Skills

Security experience

Guest services

Hospitality

Job description

Pouring with Heart is currently looking for a professional, and hospitable, Security Host to work the door at Half-Step, Austin, Texas.

PWH is a bustling, tight-knit, bar group on a mission to Raise The Human Spirit and build community wherever we serve and we're excited to find a new member of our community to help keep our crews and guests safe.

Below is a description of the role, give it a read-through, and if you think "Hell yeah!", we'd love to start a conversation.

The role... As a Security Host, you are responsible for creating a safe and welcoming environment for both guests and staff. You represent the first and last impression of the bar, balancing professionalism and hospitality with the awareness and confidence needed to maintain order.

• Greet guests warmly and set the tone for a safe, welcoming environment
• Verify IDs accurately and manage guest entry in line with venue policies
• Monitor the floor and bar areas for safety concerns, escalating issues when necessary
• Support staff and guests through conflict resolution and clear communication
• Use de-escalation techniques to manage situations calmly and respectfully
• Assist with crowd flow, line management, and capacity control during peak hours
• Report incidents, hazards, or policy violations to leadership promptly
• Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures

Required Skills/Qualifications

• 3+ years prior security, guest services, or hospitality experience preferred
• Strong situational awareness, confidence, and professionalism under pressure
• Ability to de-escalate conflicts with patience, respect, and clear communication
• Must be 21+ and have valid security guard certifications if required (varies by state)

Physical Requirements

• Must be able to work on your feet for extended periods (up to 8 hours)
• Ability to lift and move 100+ pounds
• Fast-paced movements and mobility required to cover bar and floor space efficiently
• Ability to bend, reach, and perform repetitive motions as part of daily bar operations

About The Bar...

https://www.halfstepbar.com/

What We Offer...

Pouring With Heart is more than a workplace, it's a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.

The Benefits

• Employee Assistance Program - Access to mental health, financial wellness, counseling and many more resources through Health Advocate.
• 401(k) - Must work over 1000 hrs in a 12 month span
• Flexible schedule
• First drink free at all of our Pouring With Heart bars
• Access to our Health & Wellness Program

Part time employees (who average 20+ hours per week) have access to everything above and:

• Dental insurance
• Vision insurance
• Accidental Insurance
• Critical Illness insurance
• Hospital Indemnity insurance
• Pet Care coverage

Full time employees (work an average of 30+ hours per week) have access to everything above and:

• Health insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Life Insurance

The Pay

• $27 to $30 an hour ($20 to $25 an hour base pay + tips)