PWH - Security Host

Pouring With Heart; West Hollywood (CA); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Health Care (Medical, Dental & Vision)

401K with company match

Employee Assistance Program

Short/Long Term Disability and Life Insurance

Career & Learning Development

Community Impact Opportunities

Team & Company Outings

Job summary

Pouring With Heart in West Hollywood is seeking a Temporary Security Host to maintain a safe environment at Las Perlas. The ideal candidate should have over 3 years of experience in security or hospitality and strong interpersonal skills. Responsibilities include greeting guests, verifying IDs, monitoring for safety concerns, and managing conflicts. This position offers benefits for full-time employees, such as health care and a 401K plan, within a vibrant community culture.

Qualifications

• 3+ years prior security or hospitality experience preferred.
• Strong situational awareness and professionalism under pressure.
• Must be 21+ with valid security guard certifications if required.

Responsibilities

• Greet guests and verify IDs to ensure safety.
• Monitor the bar for safety concerns and manage conflicts.
• Report incidents, hazards, or policy violations promptly.

Skills

Situational awareness

Conflict resolution

Interpersonal skills

Authority balance

Job description

Pouring with Heart is currently looking for a Temporary Security Host to work the door at Las Perlas, West Hollywood as we prepare to say our final farewell. We are excited to find someone to help fill this role to keep our crews and guests safe.

Below is a description of the role, give it a read-through, and if you think “Hell yeah!”, we’d love to start a conversation.

The role

As a Security Host, you are responsible for creating a safe and welcoming environment for both guests and staff. You represent the first and last impression of the bar, balancing professionalism and hospitality with the awareness and confidence needed to maintain order.

About this Bar

lasperlasweho.com

Main Duties, but are not limited to

• Greet guests warmly and set the tone for a safe, welcoming environment
• Verify IDs accurately and manage guest entry in line with venue policies
• Monitor the floor and bar areas for safety concerns, escalating issues when necessary
• Support staff and guests through conflict resolution and clear communication
• Use de-escalation techniques to manage situations calmly and respectfully
• Assist with crowd flow, line management, and capacity control during peak hours
• Report incidents, hazards, or policy violations to leadership promptly
• Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures

Required Skills/Qualifications

• 3+ years prior security, guest services, or hospitality experience preferred
• Strong situational awareness, confidence, and professionalism under pressure
• Ability to de-escalate conflicts with patience, respect, and clear communication
• Excellent interpersonal skills with both guests and teammates
• Team-oriented mindset with a balance of authority and hospitality
• Must be 21+ and have valid security guard certifications if required (varies by state)

Physical Requirements

• Must be able to work on your feet for extended periods (up to 8 hours)
• Ability to lift and move up to 200 pounds
• Fast-paced movements and mobility required to cover bar and floor space efficiently
• Ability to bend, reach, and perform repetitive motions as part of daily bar operations

What We Offer

Pouring With Heart is more than a workplace, it’s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.

• Health Care (Medical, Dental & Vision) Full-time (30+ hours a week) employees are eligible.
• 401K: Access to a 401K retirement plan with a company match of 4% (for eligible employees).
• Employee Assistance Program (EAP): Access to mental health, financial wellness and many more resources through our EAP.
• Short/Long Term Disability and Life Insurance: Fully covered by the company for full time employees (30+ hours a week).
• Career & Learning Development: Opportunities to grow with PWH, whether into leadership roles or through new markets across the country. Access to training, tastings, and workshops to build technical skills and product knowledge.
• Community Impact: PWH employees have the opportunity to impact their neighboring communities through local outreach, mentorship, and sustainability efforts.
• .Team & Company Outings: We celebrate camaraderie both in and outside the bar through events, anniversaries, attractions, staff appreciation parties and more!

At Pouring With Heart, we raise the human spirit through community, camaraderie and connection.