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Pratt & Whitney, part of RTX, seeks a Program Fleet Chief to lead the fleet-wide customer health view with emphasis on safety, reliability and timely communications. You will collaborate with Engineering and Field offices, run the FAA FAR 21.3 process, and drive root-cause analyses to address issues affecting the fleet and customers.
Based onsite in East Hartford, CT, the role requires a strong engineering/PM background and a track record of cross-functional leadership in aerospace programs.
Date Posted: 2026-09-08 Country: United States of America Location: US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
The PW4000 Program Management team is seeking a Program Fleet Chief. This rare and unique opportunity will utilize your positive relationship building, excellent technical skills and demonstrated leadership. The fleet chief is a member of the integrated program management team (IPMT) with responsibility to the fleet-wide customer health point-of-view, especially as it relates to response and resolution of issues of product safety, reliability, dependability and technical concern. Successful fleet chiefs demonstrate strong technical problem solving and decision-making ability, coupled with outstanding communication and teamwork skills and an ability to interact with all levels of the organization including customers and external regulatory bodies if needed.
Responsible for maintaining the reliability and dependability of the overall engine program. This role has both customer facing activities along with a meaningful project management role with Engineering, through both direct customer meetings and working with our field offices supporting the customers. Run the FAA FAR 21.3 process, tracking and aiming to closure reportable events in collaboration with the FAA. Work with customers and engineering to identify root cause on issues and rapidly address safety or airworthiness issues through fleet management actions. Monitor and analyze fleet metrics to rank key engine removal and delay/cancellation drivers to identify and prioritize required engineering and communications activities. Raise awareness on emerging issues internally and externally. Provide customers timely and accurate communications and presentations on technical issues impacting their operations. Prepare and deliver briefings to the airline operators, as well as interfacing with the airframers on fleet events, investigations, and communications. Partner with Customer Technical Service, Engineering, and Tech Pubs to ensure visibility and clarity of all customer communications – Service Bulletins, Part technical investigation reports, All Operator Communications and technical customer responses. Work with the cross-functional team to assess potential impacts to the fleet for shop visit forecast and spare parts requirements.
Bachelor's Degree and 10 years of experience; Or Advanced Degree and 7 years of experience to include the following: Engineering, operations, program management and project management experience.
Familiarity and experience with commercial aviation safety management system processes. Working knowledge of engine product technical information and safety processes relating to engine and aircraft function and technical issue resolution. Demonstrated leadership competencies should include: Strategic Leadership; Focus on Results; Teamwork; Communication and Listening Skills. Excellent technical problem-solving skills: proactive and solution oriented. Excellent presentation, written, and verbal communication skills for audiences at all levels of P&W and customers. Ability to rapidly assimilate information to produce strategies and outcomes that achieve program objectives. Ability to take ownership of assigned projects/initiatives and independently drive for results.
This position is classified as: Onsite. Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.