PV Inverter Support Engineer

Energy Vault; Lawrence (MA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Technical Support Engineer to join its dynamic team in Lawrence, MA. This exciting opportunity is perfect for those who are eager to learn and grow in a fast-paced environment. You will be responsible for providing top-notch technical support to customers and field technicians, solving complex issues related to PV inverters and electrical systems. If you have a passion for customer service and technical problem-solving, this role offers the chance to make a significant impact while working alongside industry leaders. Join a company that values initiative and offers a collaborative work culture where your contributions are recognized and rewarded.

Qualifications

• Entry-level position requiring a BS in Electrical Engineering.
• Experience with PV inverters and power electronics preferred.

Responsibilities

• Provide technical support to customers and troubleshoot issues.
• Interact with customers to ensure high satisfaction levels.
• Manage process improvements in the Technical Support department.

Skills

Customer Service

Technical Support

Problem Solving

Communication Skills

Organizational Skills

Time Management

Field Service Experience

Education

BS in Electrical Engineering

NABCEP certification

Tools

ServiceMax

Diagnostic Software

Job description

An established industry player is seeking a Technical Support Engineer to join its dynamic team in Lawrence, MA. This exciting opportunity is perfect for those who are eager to learn and grow in a fast-paced environment. You will be responsible for providing top-notch technical support to customers and field technicians, solving complex issues related to PV inverters and electrical systems. If you have a passion for customer service and technical problem-solving, this role offers the chance to make a significant impact while working alongside industry leaders. Join a company that values initiative and offers a collaborative work culture where your contributions are recognized and rewarded.