Purchasing Clerk

Pack-Mark, Inc.; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Pack-Mark, Inc. in San Antonio, TX, is seeking a Purchasing Clerk to manage inventory, place and track orders, and verify pricing and vendor data. The role supports customer service through order entry and status updates, ensuring materials are available when needed.

You will maintain product information in the system, coordinate with vendors, process orders, and provide timely order status to customers while upholding accuracy and efficiency.

Qualifications

• Proven attention to detail and organizational skills.
• Ability to manage multiple priorities and deadlines.
• Strong communication with vendors, customers, and internal teams.

Responsibilities

• Inventory & Purchasing: Monitor inventory levels and place orders to maintain appropriate stock; Track open orders and ensure timely and accurate delivery; Verify incoming shipments for accuracy and resolve discrepancies; Ensure correct items are shipped out to customers.

Job description

Position Summary

The Purchasing Clerk is responsible for managing inventory, placing and tracking orders, and ensuring accuracy of products, pricing, and vendor information. This role plays a key part in maintaining operational efficiency by ensuring the right materials are available at the right time. In addition to purchasing responsibilities, this position supports customer service functions, including order entry and communication with customers.

Key Responsibilities

Inventory & Purchasing

• Monitor inventory levels and place orders to maintain appropriate stock
• Track open orders and ensure timely and accurate delivery
• Verify incoming shipments for accuracy and resolve discrepancies
• Ensure correct items are shipped out to customers

Database & System Management

• Maintain accurate product information, including descriptions, pricing, and lead times
• Update pricing and vendor data as needed
• Ensure system accuracy to support sales and operations

Vendor Management

• Build and maintain relationships with vendors and suppliers
• Communicate potential issues between vendor and salesforce
• Resolve issues related to orders, delays, or discrepancies

Customer Service & Order Processing

• Answer incoming phone calls and emails
• Process customer orders accurately and efficiently
• Enter orders into the system and coordinate with internal teams as needed
• Provide basic product and order status information to customers

Success Metrics

• Reduce pricing
• Buying at the right time
• Sourcing multiple vendors where possible
• Price breaks/quantity
• Inventory accuracy and availability
• Cycle counts
• Order accuracy (incoming and outgoing)
• Timeliness of purchasing and order fulfillment
• Accuracy of product and pricing data
• Responsiveness to customer and vendor inquiries

Core Competencies

• Strong attention to detail and organization
• Ability to manage multiple priorities
• Clear communication with vendors, customers, and internal team
• Basic technical proficiency with inventory/order systems
• Problem-solving and follow-through