Purchasing Card Program Coordinator

University of Utah; Salt Lake City (UT); On-site; USD 44,000 - 54,000; Full time

Job summary

The University of Utah Card Services department administers the Purchasing Card and Travel Card programs, including issuance, maintenance, and compliance oversight of institutional credit card accounts.

The Card Services Coordinator processes card applications through SAP Concur, creates and maintains card accounts with the University’s banking partner, and coordinates the secure distribution of cards to authorized users.

Qualifications

• Bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience); plus one year of directly related experience.
• Ability to work independently, analyze and make decisions related to program content.
• Strong coordination and organizational skills are required.

Responsibilities

• Oversees daily program operations and coordinates the ordering, receiving, and distribution of University issued credit cards.
• Develops and implements program goals and objectives.
• Monitors program quality and researches improvement methods.
• Creates and maintains program performance indicators (KPIs).
• Maintains historical records of card activity and distribution.
• Provides routine customer support to campus via emails, direct messages, and phone calls.

Skills

Customer service

Attention to detail

Organizational skills

Education

Bachelor's degree or equiv

Tools

SAP Concur

Job description

Purchasing Card Program Coordinator

Job Summary

The Card Services department administers the University of Utah'sPurchasing Card and Travel Card programs, including the issuance,maintenance, and compliance oversight of institutional credit cardaccounts. The Card Services Coordinator plays a critical role insupporting these programs by processing card applications throughSAP Concur, creating and maintaining card accounts with theUniversity's banking partner, and coordinating the securedistribution of cards to authorized users.

This position serves as a primary point of contact for cardholdersacross campus, providing responsive customer support and guidancerelated to card usage, account maintenance, and program policies.Responsibilities include assisting users with declinedtransactions, facilitating the reporting and resolution offraudulent or disputed charges, processing approved credit limitchanges, and supporting a variety of card-related inquiries.

In addition, this position provides oversight and direction tostudent employees who assist with card distribution and mailingoperations, ensuring work is completed accurately, efficiently, andin accordance with established procedures.

Successful candidates will thrive in a collaborative, shared officeenvironment and demonstrate strong customer service skills,exceptional attention to detail, and the ability to navigatemultiple financial and administrative systems. The ideal candidateis organized, reliable, and capable of managing a high-volumeworkload while maintaining accuracy and providing excellent supportto campus stakeholders.

Responsibilities

• Oversees daily program operations and coordinates the ordering,receiving, and distribution of University issued credit cards(Purchasing Cards and Travel Cards).
• Develops and implements program goals and objectives.
• Monitors program quality and effectiveness and researchesimprovement methods.
• Creates and maintains program performance indicators(KPIs).
• Maintains historical records of card activity anddistribution.
• Provides routine customer support to campus via emails, directmessages, and phone calls.
• Assigns, directs, and reviews work of support staff.
• Develops and maintains training materials and support resourcesrelated to job duties.

DISCLAIMER

This job description is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to the job.

Minimum Qualifications

Bachelor's degree in a related field or equivalency (one year ofeducation can be substituted for two years of related workexperience), plus one year of directly related experience

Demonstrated ability to work independently, analyze and makedecisions related to program content. Strong coordination andorganizational skills required to prioritize conflicting deadlines.Demonstrated human relations and effective communication skills arealso required.

Applicants must demonstrate the potential ability to perform theessential functions of the job as outlined in the positiondescription.

Preferences

This position requires strong problem solving and critical thinkingskills, and applicants must be comfortable researching, executing,and documenting decisions that may fall outside the usual operatingprocedures. Effective time-management is critical, to ensure allduties are completed in rotation, and according to the currentvolume demands within processing queues.

Requisition Number: PRN46542B

Full Time or Part Time? Full Time

Work Schedule Summary: Monday – Friday, 8am – 5pm

Department: 00357 - Travel

Location: Campus

Pay Rate Range: $49,409

Close Date: 11/20/2026

Open Until Filled: