Program Specialists

University of Utah

Campus (IL)

Híbrido

USD 45 000 - 54 000

Tempo integral

14 dias+

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Resumo da oferta

University of Utah Lifelong Learning connects adult learners across Utah with extensive in-person and online classes. The Program Specialists role focuses on planning, execution, and evaluation of enrichment programs, ensuring smooth classroom operations and excellent customer service for instructors and students.

Responsibilities include materials purchasing, payments processing, class coordination, and collaborative program development.

Qualificações

Equivalency: 1 year of higher education can substitute for 1 year of related work experience.
Program Specialists III requires bachelor’s (or equivalent) +6 years or master’s (or equivalent) +4 years.

Responsabilidades

Coordinate class materials purchasing and calculate special fees.
Process instructor payroll and reconcile purchases and invoices.
Manage program payments and financial summaries for review.
Communicate with instructors and students about materials and needs.
Facilitate class setup, enrollment, and logistics for sessions.
Prepare and maintain records, answer calls, and monitor email inbox.
Support catalog development and contribute to program improvements.
Collaborate in weekly meetings and marketing content creation.

Conhecimentos

Strong organizational skills

Analytical skills

Communication skills

Customer service

Ability to manage multiple priorities

Evening and weekend availability

Formação académica

Bachelor’s degree or higher

Master’s degree or equivalent

Ferramentas

Microsoft Office 365

Salesforce

Descrição da oferta de emprego

A flexible schedule is important. Classes take place on weekday evenings and on Saturdays. This position is expected to build relationships with instructors, students, and other members of the community, especially while classes are in session.

The anticipated schedule, which includes a 1-hour lunch break, is Monday through Thursday, 10:00 am-7:00 pm, Fridays 8:00 am-5:00 pm, and at least one Saturday a month.

HYBRID WORK OPPORTUNITY : Employees must reside in the state of Utah but will have the opportunity to work a hybrid schedule of in-person and remote work.

VP Area

VP Area Academic Affairs

Department

Location

Location Campus

City

Salt Lake City, UT

Type of Recruitment

External Posting

Pay Rate Range

$45,000-$54,000

Close Date

09/18/2026

Priority Review Date (Note - Posting may close at any time)

08/17/2026

Job Summary

Program Specialists Lifelong Learning connects the University of Utah to adult learners (18+) across the state through in-person and online classes that promote personal exploration, growth, and community engagement. We program approximately 500 adult enrichment classes a year, spanning visual and performing arts, current events, recreation, wellness and relationships, literature, and so much more. We celebrate our community and foster campus connections and belonging for anyone who wants to learn. We are working towards creating a better pathway for all people in our community to engage and work together in celebration of our differences and lived experiences. Part of University Connected Learning, we connect the world to the U through engaging programs and learning for a lifetime.

The Lifelong Learning Program Coordinator supports the planning, execution, and evaluation of personal enrichment classes offered through the Lifelong Learning program. This role ensures smooth classroom operations, oversees class materials purchasing, processes instructor and partner payments, provides exceptional customer service to instructors and students, and contributes to the development of new programming.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

Purchasing & Accounting

Coordinate with instructors and colleagues to procure class materials and calculate special fees based on anticipated costs.
Process instructor payroll in accordance with university policies, procedures, and deadlines.
Receive and reconcile purchases and invoices to ensure accurate financial records.
Process invoices, purchasing card (PCard) transactions, and other program-related payments in accordance with university procedures.
Compile semester program and expense data, prepare financial summaries, and provide recommendations to support data-informed review of special fees and program costs.

Instructor & Student Support

Communicate promptly and thoroughly with instructors regarding required class materials, syllabi, handouts, and class needs.
Respond to student inquiries and provide guidance throughout the course lifecycle.

Class Coordination

Facilitate setup and support for classes, including materials preparation and instructor assistance.
Monitor and run classes, enroll/drop students, and manage class logistics.
Be present for evening and Saturday sessions as scheduled.

Administrative Duties

Maintain accurate records in spreadsheets and databases in coordination with the team.
Answer phone calls and monitor the Lifelong Learning email inbox in coordination with the team.

Program Development

Assist in catalog creation, maintenance, and distribution.
Collaborate with team members to identify and implement improvements.

Team Collaboration

Participate in weekly meetings and contribute agenda items related to program enhancements.
Cross-train with other coordinators to ensure coverage during absences.
Collaborate with colleagues in the creation of social media content to support marketing efforts.
Work well with colleagues and support a positive team culture.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Program Specialists, III : Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Preferences

Strong organizational, analytical, and communication skills
Experience in customer service, purchasing, and invoice processing
Familiarity with adult education or community programming
Proficiency in Microsoft Office 365 tools and Salesforce
Ability to work independently and manage multiple priorities
Availability for evening and weekend work

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Required fields are indicated with an asterisk (*).

* How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more

Required Documents