Purchasing Assistant

Talon HeadHunters Formerly HRX HEADHUNTERS; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Talon HeadHunters Formerly HRX HEADHUNTERS is seeking a highly organized Specialist to join our team in Florida. The role acts as a crucial bridge between customers, vendors, and internal departments, ensuring clear communication, efficient order processing, and outstanding service delivery.

The ideal candidate is bilingual (English/Spanish), detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Qualifications

• Bilingual fluency in English and Spanish.
• 2+ years of experience in customer service, sales support, vendor relations, or administrative support.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Responsibilities

• Serve as a primary point of contact for customers, vendors, and business partners.
• Provide professional bilingual support in English and Spanish via phone, email, and other communication channels.
• Respond to inquiries, resolve issues, and ensure a positive customer experience.
• Maintain strong relationships with vendors and strategic partners.
• Coordinate communications with suppliers and service providers.
• Monitor vendor performance and follow up on orders, deliveries, and outstanding requests.
• Assist with vendor onboarding and documentation as needed.
• Maintain accurate vendor records and information.
• Support the sales team with order processing, documentation, and customer follow-up.
• Assist with purchasing activities, including purchase order creation, tracking, and vendor coordination.
• Monitor inventory-related information and communicate updates to stakeholders.
• Ensure accuracy of pricing, product information, and order details.

Skills

Bilingual Eng/Span

Communication

Organizational Skills

Interpersonal Skills

Tools

Microsoft Office Suite

Job description

We are seeking a highly organized and customer-focused Specialist to join our growing team. This role serves as a critical link between customers, vendors, and internal departments, ensuring seamless communication, efficient order processing, and exceptional service delivery.

The ideal candidate is bilingual (English/Spanish), detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Experience supporting purchasing, vendor relations, or customer service operations is highly valued.

Key Responsibilities

Customer & Partner Support

• Serve as a primary point of contact for customers, vendors, and business partners.
• Provide professional bilingual support in English and Spanish via phone, email, and other communication channels.
• Respond to inquiries, resolve issues, and ensure a positive customer experience.
• Maintain strong relationships with vendors and strategic partners.
• Coordinate communications with suppliers and service providers.
• Monitor vendor performance and follow up on orders, deliveries, and outstanding requests.
• Assist with vendor onboarding and documentation as needed.
• Maintain accurate vendor records and information.
• Support the sales team with order processing, documentation, and customer follow-up.
• Assist with purchasing activities, including purchase order creation, tracking, and vendor coordination.
• Monitor inventory-related information and communicate updates to stakeholders.
• Ensure accuracy of pricing, product information, and order details.

Administrative Coordination

• Maintain organized records and databases.
• Prepare reports, spreadsheets, and operational documentation.
• Collaborate with internal teams to ensure smooth execution of projects and customer orders.
• Assist with special projects and process improvements as needed.

Qualifications

Required

• Bilingual fluency in English and Spanish.
• 2+ years of experience in customer service, sales support, vendor relations, or administrative support.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Preferred

• Experience with purchasing or procurement processes.
• Experience working with vendors, suppliers, or distribution operations.
• Familiarity with ERP, CRM, or inventory management systems.