Purchase Retention Mortgage Consultant

Coast One Mortgage; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer?

Paid maternity leave/parental bonding

Tuition & Certification reimbursement

Employee mortgage loan program

Volunteer time off

Job summary

Newrez is seeking a Mortgage Consultant to originate a variety of loans for our existing customers. You will respond to leads via phone from internet, direct mail campaigns, referrals, and other channels, assessing borrower needs and presenting suitable products.

You will collect required documents to close loans, meet monthly sales goals, and stay current on mortgage industry trends while adhering to our Code of Conduct. Active NMLS license is required.

Qualifications

• Origination experience in mortgage or banking required.
• 2+ years’ origination experience.
• Active NMLS license.
• Solid understanding of appraisals, title reports and product guidelines.
• Experience utilizing persuasive communication skills, inside sales experience preferred.

Responsibilities

• Originate purchase and refinance loans by responding to leads via phone from internet, direct mail, referrals or other campaigns.
• Engage with consumers to determine needs and offer appropriate products.
• Take mortgage loan applications by phone and prepare loan proposals.
• Obtain information to close loans including credit reports, income verification, and appraisals.
• Meet individual monthly sales goals.
• Stay informed of trends in the mortgage industry.
• Maintain compliance with the NewRez Code of Conduct.

Skills

Customer service oriented

Persuasive communication

Inside sales

Ability to connect with borrowers

Detail-oriented

Independent work

Job description

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Job Description Primary Function

The Mortgage Consultant is responsible originating a variety of different types of loans all focused on servicing our existing customers.

Principal Duties

• Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from: internet, direct mail campaigns, referrals, or other special marketing campaigns


• Engage with consumers, determine their needs, and offer the appropriate products


• Take mortgage loan applications by phone and prepare effective loan proposals


• Obtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals etc.


• Meet individual monthly sales goals


• Stay informed of developing trends in the mortgage industry


• Maintain compliance with the NewRez Code of Conduct


• Performs related duties as assigned by supervisor

Education and Experience Requirements

• Origination experience in the mortgage or banking industry required


• 2+ years’ origination experience


• Active NMLS license


• A solid understanding of appraisals, title reports and product guidelines


• Experience utilizing persuasive communication skills, inside sales experience preferred

Knowledge, Skill and Ability Requirements

• Ability to connect with borrowers, friendly demeanor, customer service oriented


• Ability to work efficiently and accurately with proven success in a fast-paced environment


• Careful decision making, detail-oriented


• Ability to work independently with minimal supervision


• Professional communication skills

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance


• Health Savings Account with employer contribution


• 401(k) Retirement plan with employer match


• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave


• Adoption Assistance


• Tuition & Certification reimbursement


• Employee Mortgage Loan Program


• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships


• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference


• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)


• Matching Gifts Program - dollar-for-dollar up to $1,000


• Access to grants, nonprofit resources, and volunteer opportunities


• More than $6,000,000 donated since 2020


• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them.

We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing.

Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.