Pump Truck Driver

APEX Plumbing Solutions, Inc.; Danville (KY); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k) with company matching

Medical Insurance

Dental Insurance

Vision Insurance

Paid Training

40+ hours PTO per year

Paid Holidays Off

Uniforms provided

Company iPad

Job summary

Apex Plumbing Solutions, Inc. in Kentucky is seeking a dedicated septic service driver to operate and maintain a commercial septic pump truck, educate customers, and coordinate repairs. The role emphasizes safety, reliability, and customer service in a family-friendly environment.

You will perform septic pumping, grease trap cleaning, and daily equipment maintenance while documenting work and coordinating with dispatch for efficient service delivery.

Qualifications

• High school diploma or GED preferred.
• Valid driver's license with a clean driving record.
• Experience with commercial trucks or heavy equipment preferred.
• Septic pumping, vacuum truck, grease trap cleaning, or wastewater experience preferred.
• Ability to locate septic tanks and access lids or willingness to learn.
• Strong customer service and communication skills.
• Ability to lift 50+ pounds and perform physically demanding tasks.
• Comfortable working outdoors in varying weather and around wastewater.

Responsibilities

• Safely operate and maintain a commercial septic pump truck.
• Locate septic tanks and access lids using locating equipment and records.
• Pump and clean septic tanks and grease traps.
• Inspect components for damage or failure; identify signs of problems.
• Educate customers about septic maintenance and repairs.
• Set qualified repair leads and schedule appointments for specialists.
• Maintain clean worksites and proper disposal of waste.
• Complete daily work orders and document services performed.

Skills

Strong communication

Customer service

Reliable

Safety awareness

Independent worker

Education

High school diploma or GED preferred

Tools

iPad / mobile field service software

Job description

Why Work for Us???

WE ARE NOT PRIVATE EQUITY

Family-Owned Atmosphere: Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level.

Cutting-Edge Equipment: Work with the latest innovative technology and a diverse range of machinery, enhancing your skills and efficiency on the job.

Community Commitment: Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships.

Why Choose Apex Solutions?

• Competitive pay of $45,000 - $85,000 a year (depending on experience)
• CDL NOT REQUIRED
• WORK-LIFE BALANCE
• Standard Working Hours- Monday-Friday / 8am - 5pm with on call
• 401(k) retirement plans with company matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• PAID TRAINING
• 40 hours + of PTO Accrued per Year
• Paid Holidays Off
• Company uniforms (Polos, t-shirts and hats)
• Company IPAD (We use top-of-the-line software for dispatching)
• Team-Focused Work Environment
• Fun! We have motivational meetings

Responsibilities:

Septic Pumping & Grease Trap Cleaning

• Safely operate and maintain a commercial septic pump truck.
• Locate septic tanks, access lids, and underground system components using locating equipment, probing tools, and available system records.
• Dig and expose septic tank lids when necessary.
• Pump and thoroughly clean residential and commercial septic tanks.
• Pump, clean, and service commercial grease traps and interceptors.
• Inspect accessible tank components for visible damage, deterioration, or potential failure.
• Identify signs of clogged sewer lines, damaged baffles, cracked tanks, failing drain fields, and other septic-related problems.
• Properly transport and dispose of septic waste and grease trap contents at approved facilities.
• Maintain clean and professional worksites.
• Follow all company safety procedures and applicable environmental regulations.

Repair Lead Generation & Customer Education:

• Recognize visible signs of septic system damage, failure, or needed repairs.
• Educate customers about septic maintenance and explain concerns discovered during service.
• Identify potential repair opportunities involving septic tanks, sewer lines, drain fields, distribution boxes, risers, lids, and grease traps.
• Communicate findings clearly and professionally without pressuring customers.
• Set qualified repair leads and appointments for a specialized service technician to evaluate the issue and provide repair or replacement options.
• Take detailed photographs and videos of potential repair issues.
• Document customer concerns and repair opportunities in company software.
• Coordinate with dispatch to ensure follow-up appointments are scheduled.
• Work closely with specialized technicians to ensure a smooth customer experience.
• Help grow the septic repair division by consistently identifying legitimate service opportunities.

The pump truck driver is not expected to diagnose, price, or sell major septic repairs. Their responsibility is to identify potential problems, educate the customer, and arrange an appointment with the appropriate specialist.

Equipment Maintenance & Daily Operations

• Perform daily pre-trip and post-trip truck inspections.
• Inspect vacuum pumps, hoses, valves, tanks, and related pumping equipment.
• Maintain truck cleanliness and organization.
• Monitor equipment condition and report maintenance needs promptly.
• Complete daily work orders, service documentation, and disposal records.
• Record services performed, tank conditions, and customer concerns.
• Communicate with dispatch regarding job completion, delays, and additional service needs.
• Follow applicable DOT, OSHA, and environmental safety requirements.

Customer Service

• Provide professional, friendly, and respectful customer service.
• Explain the septic pumping process and basic system maintenance.
• Answer customer questions accurately and professionally.
• Maintain a positive attitude and represent Apex Solutions INC. with integrity.
• Build trust with customers through honesty, communication, and quality service.

Required Qualifications

• High school diploma or GED preferred.
• Valid driver's license with a clean and acceptable driving record.
• Previous experience operating commercial trucks or heavy equipment preferred.
• Septic pumping, vacuum truck, grease trap cleaning, or wastewater experience preferred.
• Ability to locate septic tanks and access lids or willingness to learn.
• Basic mechanical knowledge and ability to maintain pumping equipment.
• Strong customer service and communication skills.
• Ability to identify potential repair opportunities and communicate findings effectively.
• Comfortable using an iPad or mobile field service software.
• Ability to work independently and manage a daily service schedule.
• Ability to lift 50+ pounds and perform physically demanding tasks.
• Comfortable working outdoors in varying weather conditions and around wastewater, sewage, and grease.
• Strong work ethic, reliability, and attention to detail.

Experience is preferred, but we are willing to train the right person who demonstrates a strong work ethic, dependability, and willingness to learn.

What Makes a Successful Candidate?

We are looking for someone who:

• Takes pride in completing quality work.
• Treats customers and their property with respect.
• Is dependable and shows up ready to work.
• Can safely operate and maintain expensive equipment.
• Pays attention to details and recognizes potential system problems.
• Is comfortable discussing additional service needs with customers.Understands the importance of generating qualified repair leads.
• Works well independently and as part of a team.
• Wants to build a long-term career with a growing company.

Our Core Values

At Apex Solutions INC., our team operates around five core values:

GROWTH | HONESTY | GRIT | FAMILY | LOYALTY

We believe in rewarding hard work, investing in our employees, and creating opportunities for long-term success.

Pre-Employment Requirements

Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment. Any screening will be conducted in accordance with applicable laws and company policies.