Pump and Shoring Equipment Field Service Technician

Ohio CAT; Canton (OH); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Employer-sponsored pension plan

Health insurance options (HSA)

Vacation and personal time

Flexible Spending Account

Dental and Vision Insurance

Life Insurance

Continued training

Job summary

Ohio CAT is seeking a Pump and Shoring Field Service Technician to join our team. The role requires frequent travel to Ohio CAT locations and customer sites to troubleshoot and repair pumps, and hydraulic systems, with on-call and occasional overnight stays.

As a Field Service Technician, you will work from an Ohio CAT service truck, performing safe equipment repairs, setups, and updates while maintaining strong communication with customers and team members. Weekend hours may be required.

Qualifications

• High school diploma or equivalent required.
• 5+ years of field service experience with construction or power equipment.
• Valid driver's license with good driving record.
• DOT Medical Certification or ability to obtain.
• HDPE pipe fusion experience is a plus.
• Welding experience is a plus.
• Must be able to travel, including overnight stays.

Responsibilities

• Troubleshoot and repair general equipment, electrical and hydraulic systems.
• Set up temporary pumping systems and operate pumping equipment.
• Travel to Ohio CAT locations and customer sites in Ohio.
• Work from service truck in various weather conditions.
• Perform normal machine repair following safety guidelines.
• May work weekends and holidays as needed.

Skills

Technical service skills

Electrical/electronic knowledge

Communication skills

Computer skills

Willingness to learn

Education

High school diploma or equivalent

Technical field coursework (plus)

Tools

HDPE Pipe Fusion

Welding

Job description

Description

AtOhio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.

Job Summary:

We are looking for a Pump and Shoring Field Service Technician to join our growing team! This position will require frequent travel to Ohio CAT locations and customer locations. The Field Service Technician will troubleshoot and repair general equipment, electrical and hydraulic systems, diesel-powered water pumps, HDPE Pipe fusion equipment, set up temporary pumping systems, and perform normal machine repair in a safe manner. Field Service technicians work from an Ohio CAT service truck in the elements. This position requires travel, on-call, overtime, occasional overnight stays, and ability to work weekend hours and holidays.

Essential Functions and Responsibilities:

• General technical service skills, mechanical aptitude, or experience with construction or power equipment are required; strong knowledge of DC electrical and machine electronics is crucial.
• Must demonstrate the ability to follow technical material and apply processes and procedures as necessary to complete manufacturers’ updates, as required.
• Must be organized, self-motivated, and able to work without direct supervision.
• Excellent verbal and written communication skills are required.
• Strong computer and software skills are required.
• A willingness to study and learn new job-related skills and technical information is required

Minimum Skills and Qualifications:

• High school diploma or equivalent is required; college and/or continued education in a technical field are a plus.
• 5+ years of experience related to construction, power equipment, and pump/shoring equipment service and repair is required.
• Welding experience is a plus.
• HDPE Pipe Fusion experience is a plus.
• Valid Driver’s License required, with an acceptable driving record in accordance with Ohio Machinery Co. standards.
• Must have valid DOT Medical Certification Card, or the ability to obtain before employment.

Employee Benefits:

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time which builds based on length of service.
• Two different Health Insurance options, including an Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company provided and laundered uniforms
• Continued technical and professional training

Physical Requirements:

Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling. Standing, sitting, and climbing up and down stairs, as well as standing, sitting, and climbing into machines. Dexterity Normal. Repetitive Motions: Frequent movements requiring the use of hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.