Pump and Power Systems Rental Equipment Field Lube Service Technician

Northern NV Jobs; Reno (NV); On-site; USD 48,000 - 68,000; Full time

Job summary

Empire Southwest is seeking a field technician to perform lubrication and maintenance on Cat and allied equipment at client sites. You will instruct customers on safe operation, work in variable weather, and ensure clear communication about equipment condition and recommended actions.

The role requires a safety-first mindset, ability to pass a skills assessment, and a valid driver’s license. Excellent customer service and reliable tools are essential.

Qualifications

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.

Responsibilities

• Perform required equipment lubrication and maintenance at client job sites.
• Instruct client on safe and proper operation of equipment.
• Work in adverse weather conditions as needed.
• Good people skills with the ability to communicate information regarding equipment condition, problems, and recommendations.
• Performs field lubrication and inspection duties with primary focus on safety, accuracy, and economy.
• Plan and control lube and preventative maintenance jobs.
• Assist lead to analyze client requirements and determine the scope of the job.
• Alerts other parties about potential parts, service, or sales opportunities.
• Maintains equipment condition reports and service reports.

Education

High school diploma or GED

Valid CDL / driver’s license (where required by site)

Excellent client service skills

Ability to work safely and maintain safety priority

Job description

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Own and maintain required personal tools.

Experience Required

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.

Strongly Preferred

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

Job Summary

Perform required equipment lubrication and maintenance at client job sites. Equipment includes Portable Rental Cat and Allied diesel generators and air compressors. Instruct client on safe and proper operation of equipment. Work in adverse weather conditions as needed. Good people skills with the ability to communicate information regarding equipment condition, problems, and recommendations.

Essential Functions

• Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy, and economy.
• Helps to plan and control lube and preventative maintenance jobs.
• Assists lead to analyze client requirements and determine the scope of the job.
• Alerts other parties within Empire about potential parts, service, or sales opportunities.
• Ensures trucks are topped with oil and emptied of waste oil at the end of each shift.
• Maintains good client relations and support for corporate marketing objectives.
• Writes accurate and concise equipment condition reports.
• Prepares service reports and processes oil cards with proper quantities and types of oil used.
• Performs lube services strictly by the CAT Lube and Maintenance Guides covering each machine.
• Follows proper warm up and sample drop procedures.
• Maintains company equipment – keeps in good clean orderly condition. Reports repair or replacements needs to supervisor.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

Additional Responsibilities

• Keeps pertinent in-house personnel informed about date of service, discrepancies found, general machine condition and suggested action required.
• Gathers information from a walk around inspection and reports to client/management.
• Communicates orally and in writing information regarding equipment condition, problems and recommendations.
• Maintains current MSHA card if work area requires.
• Provides on-the-job training as assigned.
• Works overtime as needed.
• Travels to remote locations as needed.
• Communicates with proper individuals to clarify instructions or discuss scope or progress of job.
• Works within and promote corporate values.

Knowledge Skills And Abilities

• Demonstrated technical skill competence.
• Must be able to obtain Hazardous Material Endorsement which requires fingerprint background check from State.
• Must be able to comply with DOT CDL requirements.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Ability to maintain consistent attendance.

Education And Experience

• High school diploma or General Education Degree (GED).
• Maintain current driver’s license with valid CDL varying by site.
• Must be able to communicate (speak, read, comprehend, write) in English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close, distance, and peripheral vision.
• May be required to operate a forklift with appropriate certification(s).
• This position is designated as a "Safety‑Sensitive Position". A Safety‑Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually loud.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest Is An Equal Opportunity Employer. We Evaluate Applicants Without Regard To Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran Status, And Other Legally Protected Characteristics.

The “Know Your Rights” Poster Is Available Here

Know Your Rights” Poster

The Pay Transparency Policy Is Available Here

Pay Transparency Nondiscrimination Poster-Formatted

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [e-mail] and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment