Fleet Technician/Mechanic - 2nd Shift

Empire Southwest; Chandler (AR); On-site; USD 60,000 - 70,000; Full time

Job summary

Empire Southwest is seeking an experienced heavy‑duty fleet technician to service and repair medium and heavy‑duty trucks in a shop setting. You’ll diagnose electrical, powertrain, hydraulic, and body systems using OEM tools and schematics, and perform preventative maintenance while ensuring safety and quality.

Prior CAT and Cummins familiarity is a plus. You must have 6+ months of related experience, English proficiency, a valid driver’s license, and own your own tools.

Qualifications

• Six months of related experience in a similar role.
• Must read, write, speak and understand English.
• Ability to pass a skills assessment (eTRAIN test).
• Valid driver’s license.
• Own and maintain required personal tools.
• Preferred: five years fleet truck repair experience.
• Caterpillar work experience is a plus.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions and failures.
• Repair, recondition and maintain equipment and components.
• Prepare service reports and discuss progress with clients.
• Plan and control cost of repair jobs.
• Work safely and comply with company policies and standards.
• Provide on-the-job training to technicians as needed.
• Travel to remote locations as required.
• Maintain company equipment in good condition.

Skills

English proficiency

Client service

Safety awareness

Tools ownership

Education

High school diploma or GED

Current driver’s license

Tools

Cummins Insite

IDS FDRS

CAT diagnostic tools

Job description

Empire technicians are the lifeline to our clients.

EXPERIENCE:

Required:

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment. (eTRAIN test)
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.

Strongly Preferred:

• At least five years fleet truck repair technician experience, preferably in a dealership environment.
• Caterpillar work experience.

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

JOB DETAILS:

• Shift 2nd/Swing Shift
• Location On-Site
• Schedule Standard work schedule to be provided by leader.
• Salary Range $24.36 - $34.84 Per Hour + $5 Per Hour 2nd Shift Differential

JOB SUMMARY

This position will be responsible for trouble‑shooting, repair, recondition, and Service of Empire's medium and heavy‑duty fleet. This Includes medium and heavy‑duty service trucks, heavy haul trucks freight trucks and lube trucks. You will be performing preventative maintenance, trouble‑shooting and repairing truck systems, electrical, powertrain, drive train, hydraulic, body systems, cranes and compressors in a shop environment. You must be able to identify and evaluate root cause failures using electronic tools, schematics and other trouble shooting methods. Experience with Cummins px9 isx15, 6.7 power stroke. Duramax engines is recommended as well as operating OEM diagnostic equipment such as IDS FDRS, and Cummins Insite.

ESSENTIAL FUNCTIONS:

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep in good clean orderly condition.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Basic computer and internet knowledge required, as well as knowledge in operating scanning/diagnostic tools.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Knowledge of CAT machine components and systems.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE:

• High school diploma or General Education Degree (GED).
• Current driver’s license.
• Minimum of 6 months related experience.
• Completion of eTRAIN test evaluation.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms climb or balance, and stoop or kneel.
• The employee is regularly required to lift and/or move up to 60 pounds.
• Specific vision abilities required by this job include close, distance, and peripheral vision.
• May be required to operate a forklift with appropriate certification(s).
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually loud.

DISCLAIMER:

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here: Know Your Rights” Poster.

The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [e-mail] and let us know the nature of your request and your contact information.

Empire Southwest is an EEO employer.

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment