Compensation commensurate with experience.
About the Company:
Celebrating our 104th Anniversary in 2026, Iten Industries, Inc. supplies the custom manufacture of thermoset and thermoplastic components. Our expertise, resources, commitment, and state-of-the-art systems allow us to meet customer requirements with precision tolerances, high quality, and exceptional value. We offer a comprehensive benefits package including life insurance, weekly short-term disability and accident benefits, dental and vision coverage, health care benefits, and prescription drug coverage.
Job Description Summary
The Pultrusion Operations Manager is responsible for the overall management, technical development, quality, and daily operation of Iten Industries' pultrusion processes. This position provides leadership and technical direction to production personnel while ensuring production schedules, quality standards, customer requirements, safety expectations, and continuous improvement goals are met.
The position will work closely with the CEO, Director of Operations, Quality Control Department, Production Employees, and Supply Chain to improve productivity, yield, process consistency, and product quality. The Manager will also support new product and application development, customer sampling, troubleshooting, and development of new pultrusion technologies and processes.
Primary Responsibilities
Operations & Leadership
- Manage and provide leadership to pultrusion production personnel.
- Oversee daily production activities, staffing, scheduling, productivity, and employee performance.
- Ensure equipment is properly set up, operated, and maintained to meet production requirements.
- Provide hands-on technical support and operate pultrusion equipment when necessary for production, troubleshooting, training, or customer sampling.
- Train employees on equipment operation, quality requirements, safety procedures, and production best practices.
- Promote a culture of safety, quality, accountability, and continuous improvement.
- Ensure proper housekeeping and organization of the production area.
Technical & Product Development
- Provide technical support for manufacturing fiber-reinforced composite products using extrusion-die pultrusion.
- Lead application development and new product projects.
- Develop and produce samples for customer and engineering requirements.
- Identify and develop new technologies, processes, and applications to expand the company's pultrusion capabilities.
- Provide technical and market insights to support new applications and business strategy.
- Support development of technologies that strengthen the company's intellectual property portfolio.
Quality & Continuous Improvement
- Develop, implement, and maintain Process Work Instructions (PWIs), Standard Operating Procedures (SOPs), and manufacturing documentation.
- Ensure products and processes meet customer, engineering, and quality specifications.
- Monitor production data to identify trends, improve yield, and reduce scrap and process variation.
- Lead root cause analysis and corrective/preventive actions (CAPA) for internal and external non-conformities.
- Utilize SPC and other process improvement tools to improve manufacturing performance.
- Support internal, customer, and third-party audits and maintain compliance with applicable ISO and quality standards.
- Lead continuous improvement efforts involving production, quality, engineering, and supply chain.
Safety & Cross-Functional Responsibilities
- Ensure compliance with company safety policies and applicable regulatory requirements.
- Identify and address safety hazards and promote safe work practices.
- Collaborate with Engineering, Quality, Production, and Supply Chain to resolve manufacturing and quality issues.
- Provide technical support to Sales and Customer Service regarding pultruded products and customer applications.
- Communicate production, quality, staffing, and technical issues to senior management.
Qualifications
- Bachelor's degree in Engineering, Manufacturing, Quality, or related field preferred; equivalent experience may be considered.
- Minimum 5 years of experience supervising or managing pultrusion.
- Strong knowledge of pultrusion, fiberglass, composite materials, and manufacturing processes.
- Previous supervisory or management experience required.
- Ability to independently set up and operate pultrusion equipment.
- Knowledge of Statistical Process Control (SPC) and ISO 9001 or equivalent quality systems.
- Strong analytical, problem-solving, communication, and leadership skills.
- Proficient computer, administrative, and organizational skills.
- Ability to read and interpret production schedules, work orders, specifications, drawings, and technical documentation.
- Ability to effectively train and communicate technical information to production employees.
- Self-motivated, dependable, and committed to safety, quality, and continuous improvement.
- Must successfully pass a pre-employment drug screening and background check and maintain a drug-free status throughout employment.
Employment is contingent upon successfully passing a pre-employment drug screening and background check, and employees are required to maintain a drug-free status throughout their employment.
Iten Industries, Inc. is an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.