Public Works Business Services Leader

City of Pullman; Pullman (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vision & dental insurance

Life & AD&D insurance

Short term disability

Retirement (PERS2/PERS3)

Employee Assistance Program

Job summary

The City of Pullman is seeking an experienced professional to lead the Business Management Division within its Public Works Department. You will oversee communications, procurement, accounts payable/receivable, utility billing, information systems, and administrative support to ensure efficient operations.

This role requires independence, initiative, and discretion, with responsibility for policy development, budget management, staff oversight, and collaboration with the Public Works Leadership

Qualifications

• Bachelor’s degree in business management, accounting, or a related field.
• Three years of progressively responsible business management experience, including two years of supervisory experience.
• Knowledge of governmental accounting, budget administration, and contract management.
• Ability to develop policies, goals, and procedures; understand public works missions and operations.

Responsibilities

• Strengthen partnerships with city residents, departments, vendors, and contractors.
• Oversee customer service functions and public communications, including promotional content.
• Establish policy, operating procedures, and workflows for efficient operations.
• Assist the Finance Department with utility billing implementation and account maintenance.
• Manage procurement and contracting, including bid publications, purchasing, and compliance.
• Oversee business systems such as Asset Management and collaboration tools.
• Assist with policy development, budgeting, and labor negotiations.
• Assemble and prepare departmental budgets and Capital Improvement Plans.

Skills

Supervision principles

Government accounting & budget

Management information systems

Regulations compliance

Contract administration

Office software proficiency

Education

Bachelor's degree in business management, accounting, or related field

Job description

The City of Pullman is seeking an experienced professional to lead the Business Management Division within its Public Works Department. You will oversee communications, procurement, accounts payable/receivable, utility billing, information systems, and administrative support to ensure efficient operations.

This role requires independence, initiative, and discretion, with responsibility for policy development, budget management, staff oversight, and collaboration with the Public Works Leadership