Public Works Admin Specialist – Billing & Projects

City of Lafayette Colorado; Lafayette (CO); On-site; USD 52,000 - 74,000; Full time

Job summary

City of Lafayette Colorado seeks an Administrative Technician/Specialist to provide customer service and critical support for Public Works, Streets, Utilities and Fleet divisions. The role advances with experience through a multi-level career ladder, from routine processing to independent project work.

Responsibilities include handling inquiries, processing work orders, managing financial transactions, maintaining records, and supporting grant and environmental programs.

Qualifications

• High School Diploma or equivalent; college-level education preferred.
• 1–3 years general administrative and customer service experience.
• Associate degree required; Bachelor’s degree desirable; may require technical certifications.
• Five years of increasingly responsible professional experience in Public Works/Utilities/Streets.

Responsibilities

• Reviews application materials for completeness and accuracy of administrative and financial components.
• Routes project or program materials to technical staff in a timely and efficient manner.
• Researches unfamiliar situations and provides the supervisor with recommended policy interpretations.
• Suggests baseline process improvements and software enhancements.
• May perform duties of Utility Billing Coordinator or Public Works Analyst in their absence.
• Performs core Utility Billing Functions: creation/distribution of bills, inbound billing requests, initiating shutoffs per policy, leveraging leak detection tools, and promoting self-service tools.
• Coordinates specialized systems and administrative workflows: schedules backflow tests/unlocks, updates GIS mapping data, and assists with fuel management software reporting.
• Administers specialized environmental programs: supports the backflow program administration, participates in the internal Stormwater Permit Group, and serves on the Stormwater Illicit Discharge Detection Elimination (IDDE) Team.
• Supports grant proposal processes and submittal workflows.
• Develops, updates, and markets the department website and programs using social and paper media.
• Coordinates educational outreach programs regarding Water Conservation, Green Efforts, and Water Distribution Systems.

Skills

Communication

Interpersonal skills

Technical proficiency

Organization

Education

High School Diploma or equivalent

Associate degree

Bachelor’s degree desirable

Tools

Excel

Word

Outlook

PowerPoint

SharePoint

Teams

Adobe Acrobat

Video conferencing

Job description

City of Lafayette Colorado seeks an Administrative Technician/Specialist to provide customer service and critical support for Public Works, Streets, Utilities and Fleet divisions. The role advances with experience through a multi-level career ladder, from routine processing to independent project work.

Responsibilities include handling inquiries, processing work orders, managing financial transactions, maintaining records, and supporting grant and environmental programs.