Public Utilities Administrative Clerk

City of Somerville; Somerville (MA); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

4 weeks annual vacation

Medical insurance through GIC

Dental coverage

Vision care

Life insurance

Flexible spending accounts

Pension

MBTA pass

EAP services

Job summary

The City of Somerville is seeking a diligent clerical assistant to support the Water and Sewer Department's Director of Finance and Administration. The role handles deposits, billing, customer inquiries, and routing mail while ensuring compliance with regulations.

Candidates should have a high school diploma, at least one year in an office, proficiency with Microsoft Office, and the ability to lift up to 30 pounds. The position offers full-time hours and benefits.

Qualifications

• Knowledge of office procedures and practices.
• Ability to work in a fast-paced office environment.
• Ability to comply with applicable regulations and policies.
• Ability to utilize Microsoft Office; MUNIS experience preferred.
• Ability to communicate effectively in written and oral form.
• Ability to operate telephone and standard office equipment.
• Ability to maintain a positive attitude, problem solve, and use common sense.
• Ability to lift objects up to 30 pounds.
• Organizational and interpersonal skills.

Responsibilities

• Performs a variety of clerical duties according to standard office procedures.
• Completes deposit and billing activities.
• Intakes customer issues and responds appropriately, including referring matters to the crew supervisor.
• Uses departmental software.
• Maintains confidentiality in the performance of duties.
• Routes and time stamps U.S. mail and interdepartmental mail to staff.
• Ensures compliance with applicable regulations and policies.
• Establishes and maintains effective working relationships with staff and public.
• May support Department of Public Works administrative staff as directed.
• Trains other clerical staff in the water/sewer department.

Skills

Office procedures

Communication skills

Multitasking

Problem solving

Organization

Education

High School diploma

Tools

Microsoft Office

MUNIS

Job description

The City of Somerville is seeking a diligent clerical assistant to support the Water and Sewer Department's Director of Finance and Administration. The role handles deposits, billing, customer inquiries, and routing mail while ensuring compliance with regulations.

Candidates should have a high school diploma, at least one year in an office, proficiency with Microsoft Office, and the ability to lift up to 30 pounds. The position offers full-time hours and benefits.