Public Transit IT & Data Systems Analyst

Trans Dist Comm of Hampton Rds; Hampton (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Hampton Roads Transit in Virginia seeks a skilled technical writer and data analyst to translate complex data trends into clear documentation, dashboards, and processes. You will collaborate with SME experts, develop procedures, and produce accurate reports using PowerBI, Tableau, and Office tools, ensuring compliance with records management.

The role requires a Bachelor's degree or equivalent, 10+ years of tech experience, 3+ years of technical writing, and a valid Virginia driver’s license.

Qualifications

• Bachelor’s degree or equivalent work experience, certifications, and training.
• At least 10+ years of general cross‑functional technology experience.
• At least 3+ years’ experience writing clear and concise technical documentation.

Responsibilities

• Identify data from primary or secondary data sources.
• Analyze and interpret trends or patterns in complex data sets.
• Develop procedures, forms, and work measurements to improve methods.
• Create presentations and charts for dissemination of data and trends.
• Translate complex technology discussions into workflows, requirements, and policies.
• Develop and update technical documentation adhering to guidelines.
• Coordinate records management within the department.
• Support software testing documentation activities as required.

Skills

Cross-functional experience

Technical communications

SME collaboration

Enterprise systems knowledge

Technical documentation

Written/verbal communication

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

PowerBI

Tableau

Microsoft Office Suite

Adobe Pro

Job description

Hampton Roads Transit in Virginia seeks a skilled technical writer and data analyst to translate complex data trends into clear documentation, dashboards, and processes. You will collaborate with SME experts, develop procedures, and produce accurate reports using PowerBI, Tableau, and Office tools, ensuring compliance with records management.

The role requires a Bachelor's degree or equivalent, 10+ years of tech experience, 3+ years of technical writing, and a valid Virginia driver’s license.