Public Spaces Concierge & Shuttle Driver

Avion Hospitality; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Avion Hospitality is seeking a Public Area Attendant to clean and maintain hotel public spaces and support lobby functions, meetings, and coffee service. You will also assist front desk and house operations, ensuring safety and high standards throughout your shift.

The role requires a customer-service orientation, reliable attendance, and the ability to work under pressure while upholding brand standards and policies.

Qualifications

• High School diploma or equivalent preferred.
• Must have a valid driver license for the applicable State and an acceptable driving record (MVR).
• Must be able to convey information clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.

Responsibilities

• Approach all encounters with guests and associates in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards.
• Maintain high standards of personal appearance and grooming, including the uniform and name tag.
• Comply with Avion Hospitality standards and regulations for safe and efficient operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean public restrooms and ensure maintenance on a regular basis throughout the shift.
• Handle requests for luggage assistance at check-in/out in a friendly, efficient manner.
• Practice safe work habits to ensure safety to guests and staff.
• Handle Lost and Found items according to standards.
• Turn in keys and assignment sheets at end of shift.
• Complete daily assignment check list and submit to supervisor.
• Be familiar with Avion Hospitality policies and house rules.
• Ensure staff are attentive, friendly, helpful and courteous to guests and colleagues.
• Store and return equipment properly after usage.
• Know and assist in all emergency procedures during overnight shift.
• Maintain hotel equipment in proper working order.
• Complete special projects as assigned by Housekeeping Manager.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Education

High School diploma or equivalent

Valid driver license and acceptable MVR

Job description

Avion Hospitality is seeking a Public Area Attendant to clean and maintain hotel public spaces and support lobby functions, meetings, and coffee service. You will also assist front desk and house operations, ensuring safety and high standards throughout your shift.

The role requires a customer-service orientation, reliable attendance, and the ability to work under pressure while upholding brand standards and policies.