Public Services Office Specialist

Travis County; Del Valle (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

Travis County Health & Human Services is seeking an Office Specialist to provide clerical and administrative support under moderate supervision. The role includes research, data entry, recordkeeping, and responding to public inquiries. Location is Del Valle, TX, with typical weekday hours and office-based work environment.

The position emphasizes customer service, accuracy in paperwork, and coordination with department personnel to support program goals and community services.

Qualifications

• High School diploma or GED and three years of clerical experience including basic computer skills.
• Equivalent combination of education and experience may apply.

Responsibilities

• Perform moderately complex clerical and administrative support tasks.
• Maintain document, file, and record retrieval systems.
• Provide information to the public on department procedures, regulations and policies.
• Answer phones, greet visitors, and route inquiries appropriately.
• Prepare reports and perform data entry and basic analyses.

Skills

Customer service etiquette

Data entry

Record keeping

Multitasking

Research and reporting

Education

High School diploma or GED

Three years clerical experience

Tools

Word processing

Spreadsheets

Databases

Job description

Travis County Health & Human Services is seeking an Office Specialist to provide clerical and administrative support under moderate supervision. The role includes research, data entry, recordkeeping, and responding to public inquiries. Location is Del Valle, TX, with typical weekday hours and office-based work environment.

The position emphasizes customer service, accuracy in paperwork, and coordination with department personnel to support program goals and community services.