Public Services Generalist — Growth & Training

Southwest Virginia Higher Education Center; Tappahannock (VA); On-site; USD 41,000 - 43,000; Full time

Job summary

Virginia DMV is hiring a Customer Service Generalist at the Tappahannock Customer Service Center. Join a service-driven team that values trust, respect, and teamwork as you help Virginians access essential services every day.

As a Customer Service Generalist, you will issue identification cards, process applications, administer vision screenings and exams, handle vehicle registration, and manage cash and card transactions with accuracy and professionalism.

Responsibilities

• Communicating DMV policies, procedures, and regulations effectively
• Issuing identification cards and processing customer applications
• Administering vision screenings, knowledge exams, and in-car road tests
• Handling a variety of vehicle registration, titling, and tax/fee collection services
• Managing cash and credit card transactions with accuracy and professionalism

Job description

Virginia DMV is hiring a Customer Service Generalist at the Tappahannock Customer Service Center. Join a service-driven team that values trust, respect, and teamwork as you help Virginians access essential services every day.

As a Customer Service Generalist, you will issue identification cards, process applications, administer vision screenings and exams, handle vehicle registration, and manage cash and card transactions with accuracy and professionalism.