Public Service Strategy & Operations Intern

New York State Housing Finance Agency; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

New York State Homes and Community Renewal (HCR) seeks a Strategic Operations & Public Service Intern in New York, NY. The intern will work with the DECO department to support modernization initiatives, improve operations, and gain experience in public sector management.

Responsibilities include strategic projects, cross-functional coordination, data analysis, and preparation of executive materials. Ideal candidates are pursuing relevant programs and possess strong communication and

Qualifications

• Undergraduate or graduate student pursuing Public Administration, Public Policy, Business Administration, Organizational Management, Communications, Data Analytics, Political Science, Economics, or a related discipline.
• Strong written and verbal communication skills.
• Excellent organizational, analytical, and problem-solving abilities.
• Ability to manage multiple assignments while maintaining attention to detail.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Responsibilities

• Participating in a semester-long strategic improvement project supporting DECO’s operational excellence and modernization initiatives.
• Supporting operational planning, workflow optimization, and continuous process improvement efforts.
• Assisting with implementation of DECO’s technology modernization initiatives, including exposure to the AXI compliance platform and related business process improvements.
• Conducting research on supplier diversity, public administration, and government best practices.
• Assisting with project management, tracking milestones, and coordinating cross-functional initiatives.
• Preparing executive presentations, briefing materials, reports, and communications.
• Supporting development of standard operating procedures, training materials, and operational documentation.
• Assisting with performance measurement, dashboard development, and data analysis.
• Participating in meetings with internal and external stakeholders to gain exposure to public sector operations and strategic decision-making.
• Presenting a final capstone project summarizing accomplishments, recommendations, and lessons learned to DECO leadership.

Skills

Strong communication

Analytical thinking

Organizational skills

Problem-solving

Team collaboration

Education

Public Administration

Public Policy

Business Administration

Organizational Management

Data Analytics

Political Science

Economics

Tools

Microsoft Office

Excel

Word

PowerPoint

AXI platform

Job description

New York State Homes and Community Renewal (HCR) seeks a Strategic Operations & Public Service Intern in New York, NY. The intern will work with the DECO department to support modernization initiatives, improve operations, and gain experience in public sector management.

Responsibilities include strategic projects, cross-functional coordination, data analysis, and preparation of executive materials. Ideal candidates are pursuing relevant programs and possess strong communication and