Public Service Office Assistant II — Growth & Impact

Dallas City Hall; Dallas, Northern (TX, KY); Hybrid; USD 40,000 - 49,000; Full time

Job summary

Dallas City Hall is seeking an Office Assistant II to perform intermediate to advanced clerical tasks within the Dallas Water Utilities civil service system. You will support payroll, filing, data entry, and customer-facing duties while maintaining accuracy and confidentiality.

The role requires attention to detail, strong communication, and the ability to handle diverse office tasks. Some positions may require varying shifts and successful background checks.

Qualifications

• High school diploma or GED required.
• One year of general office administration experience.
• An associate degree (or higher) meets education/experience requirements.
• Online exam is required for this position.
• Background check and drug test may be required.
• No felony or serious misdemeanor convictions in specified periods.

Responsibilities

• Perform a variety of office support duties including forms, logs, cash handling, and data entry.
• Provide front-desk reception and handle callers and visitors with courtesy.
• Assist a manager or group of managers with clerical tasks and scheduling.
• Proofread correspondence, memos, and reports; update information as needed.
• Participate in payroll-related duties and maintain filing systems.
• Attend meetings, take minutes, and arrange travel as needed.
• Sort and distribute mail; process incoming and outgoing mail across city locations.
• Perform other duties as assigned.

Skills

Grammar & writing

Computer literacy

Attention to detail

Office equipment

Record keeping

Report writing

Public/customer service

Communication

Handling difficult situations

Teamwork

Adaptability

Education

High school diploma or GED

Associate degree or higher

Job description

Dallas City Hall is seeking an Office Assistant II to perform intermediate to advanced clerical tasks within the Dallas Water Utilities civil service system. You will support payroll, filing, data entry, and customer-facing duties while maintaining accuracy and confidentiality.

The role requires attention to detail, strong communication, and the ability to handle diverse office tasks. Some positions may require varying shifts and successful background checks.