Public Service & Licensing Specialist

Dakota County, Minnesota; Minnesota; Sur place; USD 47 000 - 73 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

Generous paid time off

Pension with employer contribution

Work from home some of the time

Résumé du poste

Dakota County is seeking a Public Service Associate at the Burnsville License Center. The role handles a variety of customer service tasks, licensing support, vital records processing, and clerical duties within the county office.

Qualified applicants have a high school diploma or GED and at least two years of office experience serving the public. Training and opportunities for growth are provided within a non-union environment.

Qualifications

• High school diploma or GED is required.
• At least two years of office experience with direct public contact.
• Experience with cashiering systems and basic accounting preferred.

Responsabilités

• Respond to public inquiries by phone or in person.
• Assist customers with Vital Records processing and licensing information.
• Review documents for accuracy and compliance with statutes.
• Process payments, calculate fees, and balance cash receipts daily.
• Enter data into computer systems and file documents electronically.
• Assist in training new staff and handle mailings.
• Provide clear, courteous information to the public.

Connaissances

Customer service

Communication

Attention to detail

Organizational skills

Formation

High school diploma or GED

Outils

Cashiering systems

Office computer systems

Description du poste

Dakota County is seeking a Public Service Associate at the Burnsville License Center. The role handles a variety of customer service tasks, licensing support, vital records processing, and clerical duties within the county office.

Qualified applicants have a high school diploma or GED and at least two years of office experience serving the public. Training and opportunities for growth are provided within a non-union environment.