Public Service Associate - Licensing & Vital Records

Dakota County; Minnesota; On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Work from home some of the time

Pension with employer contribution

Paid time off

Eleven paid holidays and one floating

Job summary

The Public Service Associate at Dakota County Burnsville License Center provides front-line customer service and carries out regulatory and statutory procedures within the Service and License Center. Duties include processing vital records, cashiering, posting financial information, and handling licenses and property tax information.

Ideal candidates have a high school diploma or GED, at least two years of office experience with public interaction, and prefer experience with vital records

Qualifications

• High school diploma or GED and two years office experience with public interaction.
• Experience processing vital records and using cashiering systems is preferred.
• Ability to communicate clearly and professionally with the public.

Responsibilities

• Respond to public inquiries by phone or in person and determine appropriate actions.
• Assist with licensing, vital statistics, and tax information processing.
• Review documents for accuracy and enter data into computer systems.
• Process payments, calculate fees, and balance daily receipts.
• Provide access to property information and archived records on public terminals.

Skills

Public customer service

Communication

Bilingual (secondary language)

Education

High school diploma or GED

Tools

Cashiering systems

Job description

The Public Service Associate at Dakota County Burnsville License Center provides front-line customer service and carries out regulatory and statutory procedures within the Service and License Center. Duties include processing vital records, cashiering, posting financial information, and handling licenses and property tax information.

Ideal candidates have a high school diploma or GED, at least two years of office experience with public interaction, and prefer experience with vital records