Public Service Clerk I — Frontline Admin & Notary

Bell County; Belton (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Bell County in Central Texas seeks an administrative professional to deliver high-level customer service, handle complex billing issues, and process permit/license payments. You will perform extensive filing, data entry, and document handling to support multiple departments. The role requires a HS diploma, 6 months of clerical experience, and the ability to obtain a Notary commission.

Office hours apply. Starting compensation is around $18.97 hourly with a proposed range and ADA accommodations

Qualifications

• Requires high school diploma or GED; supplemented by six months of clerical or administrative support experience.
• Must possess and maintain a valid state driver’s license.
• Must be able to read, write, and speak the English language.
• Must be able to become a Notary to notarize documents.

Responsibilities

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information.
• Receives payments for permits and/or licenses such as vehicle titles and registrations.
• Extensive filing of office-recorded filings and/or records.
• Answers office telephones; assists with requested documents and information; takes messages.
• Maintains assigned inventories and enters information into department programs and databases.
• Maintains department references such as vendor lists, Code books, training manuals, and mailing lists.
• Prepares folders; maintains files; photocopies documents and distributes and/or files.
• Reviews applications to verify accuracy and completeness and processes applications for prospective applicants.

Skills

Notary

English language

Driver's license

Clerical experience

Education

High school diploma or GED

Job description

Bell County in Central Texas seeks an administrative professional to deliver high-level customer service, handle complex billing issues, and process permit/license payments. You will perform extensive filing, data entry, and document handling to support multiple departments. The role requires a HS diploma, 6 months of clerical experience, and the ability to obtain a Notary commission.

Office hours apply. Starting compensation is around $18.97 hourly with a proposed range and ADA accommodations