Deputy Clerk I - DPS

Bell County; Belton (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Bell County in Central Texas seeks an administrative professional to deliver high-level customer service, handle complex billing issues, and process permit/license payments. You will perform extensive filing, data entry, and document handling to support multiple departments. The role requires a HS diploma, 6 months of clerical experience, and the ability to obtain a Notary commission.

Office hours apply. Starting compensation is around $18.97 hourly with a proposed range and ADA accommodations

Qualifications

• Requires high school diploma or GED; supplemented by six months of clerical or administrative support experience.
• Must possess and maintain a valid state driver’s license.
• Must be able to read, write, and speak the English language.
• Must be able to become a Notary to notarize documents.

Responsibilities

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information.
• Receives payments for permits and/or licenses such as vehicle titles and registrations.
• Extensive filing of office-recorded filings and/or records.
• Answers office telephones; assists with requested documents and information; takes messages.
• Maintains assigned inventories and enters information into department programs and databases.
• Maintains department references such as vendor lists, Code books, training manuals, and mailing lists.
• Prepares folders; maintains files; photocopies documents and distributes and/or files.
• Reviews applications to verify accuracy and completeness and processes applications for prospective applicants.

Skills

Notary

English language

Driver's license

Clerical experience

Education

High school diploma or GED

Job description

Come work at a place where we strive to promote and create a safe community. We take pride in living and working in Central Texas and are looking for exceptional talent to join our team.

Job Description

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require the use of judgment, tact and sensitivity and the interpretation of policies, rules and procedures.
• Receives payments for permits and/or licenses such as vehicle titles and registrations, business licenses, etc.
• Extensive filing of office-recorded filings and/or records.
• Answers office telephones; assists with requested documents and information; refers callers to other staff members as appropriate; and takes messages. Receives, dates, and distributes incoming mail.
• Maintains assigned inventories.
• Enters information into department programs and databases.
• Maintains department/program references such as vendor lists, Code books, training manuals, standard operating procedures, and mailing lists.
• Prepares folders; maintains files of department correspondence, program records, legal documents, etc.; photocopies documents and distributes and/or files; and requests information from other departments as necessary to complete department records/files.
• Reviews applications and other pertinent information in order to verify accuracy and completeness of information and process applications for prospective applicants.
• Performs related work as required.

Minimum Education and Experience Requirements

Requires High school diploma or GED; supplemented by six (6) months of clerical or administrative support experience; or any equivalent combination of education, training, and experience.

Physical Demands

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• None.

Special Certifications and Licenses

• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Must be able to read, write, and speak the English language.
• Must be able to become a Notary to notarize documents.

Starting Compensation

• $18.97 Hourly

Americans with Disabilities Act Compliance

Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Applicant will be employed by Bell County and assigned to the Texas Department of Public Safety. The applicant must not have been charged with a Class A or B Misdemeanor, or any Felony offense(s), as the applicant will be subjected to sensitive information.

Proposed Compensation

$18.60 - $19.74

Additional Recruiting Instruction

Bell County reserves the right to close or extend any job posting at any time, regardless of the posted closing date.

Work Shift

Office Hours (United States of America)

Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.