Public Service Analyst: Consumer Protection & Insights

Michigan AG; Lansing (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Department of Insurance and Financial Services (DIFS) in Michigan is seeking a Departmental Analyst to protect consumers and oversee licensee compliance. This in-person position located in Lansing offers a two-year limited-term appointment with full state benefits and potential for extension based on business needs.

Responsibilities include analyzing consumer complaints, interpreting statutes, and communicating findings clearly to consumers, licensees, and government partners.

Qualifications

• Possession of a bachelor's degree in any major.
• Two-year limited-term appointment with benefits and potential extension.
• Public service role protecting Michigan consumers.

Responsibilities

• Review and analyze consumer complaints to determine compliance with statutes and policy.
• Communicate daily with consumers, licensees, legislative offices, and other state departments.
• Translate complex statutes and policy language into consumer-friendly formats.

Education

Bachelor's degree

Job description

The Department of Insurance and Financial Services (DIFS) in Michigan is seeking a Departmental Analyst to protect consumers and oversee licensee compliance. This in-person position located in Lansing offers a two-year limited-term appointment with full state benefits and potential for extension based on business needs.

Responsibilities include analyzing consumer complaints, interpreting statutes, and communicating findings clearly to consumers, licensees, and government partners.