Public Service Administrative Coordinator

Vail, CO; Vail (CO); On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-paid life and disability

Retirement programs and paid leave

Job summary

The Town of Vail is seeking a highly organized Community Development Administrative Coordinator in Vail, Colorado. You will support daily department operations, assist residents and contractors with permit-related questions, and provide essential administrative and financial support to Planning and Building teams.

The role emphasizes customer service, confidentiality, and collaborative problem-solving in a public-facing setting.

Qualifications

• High school diploma or equivalent required.
• Strong customer service, communication, and organizational skills.
• Ability to use common office software and digital systems.
• Maintain confidentiality and work independently with the team.

Responsibilities

• Serve as a primary point of contact for residents, contractors, developers, and customers.
• Assist with basic permitting questions, navigation, scheduling, and resources.
• Prepare customer invoices and support payment processing and accounts receivable.
• Update records in OpenGov and support fee audits.
• Coordinate departmental meetings, calendars, and internal communications.
• Maintain organized records, files, and resources.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Education

High school diploma or equivalent

Some higher education in business/public administration

Tools

OpenGov

Invoicing software

Job description

The Town of Vail is seeking a highly organized Community Development Administrative Coordinator in Vail, Colorado. You will support daily department operations, assist residents and contractors with permit-related questions, and provide essential administrative and financial support to Planning and Building teams.

The role emphasizes customer service, confidentiality, and collaborative problem-solving in a public-facing setting.