Lateral Public Safety Emergency Communications Specialist

Town of Vail; Vail (CO); Hybrid; USD 49,221 - 56,977; Full time

Benefits offered by this job

Health & Dental Coverage

Town-Funded Retirement Plan

Wellness Perks

Employee Housing Options

Education Reimbursement

Job summary

The Town of Vail is hiring Lateral Public Safety Emergency Communications Specialists to join a vibrant community. This role involves dispatching emergency services for multiple agencies, providing an exciting opportunity to serve in a dynamic resort town.

Offering starting pay between $35.73 and $41.36 per hour, alongside a generous hiring bonus of $6,000. Enjoy a strong team culture and numerous benefits, including health coverage and wellness perks.

Qualifications

• Minimum of 2 years’ experience at a multi-agency dispatch center.
• Experience in both call taking and radio dispatcher roles.
• Strong communication skills under stress.

Responsibilities

• Dispatch emergency service calls 24/7 for 13 agencies.
• Maintain a clean background with background checks.
• Work various shifts including weekends and holidays.

Skills

Public Relations

Communication Skills

Problem-Solving Skills

Typing Skills

Education

High School diploma or equivalent

Job description

Position Overview

The Town of Vail is NOW HIRING LateralPublic SafetyEmergency Communications Specialists!

$6,000.00HIRING BONUS

Starting at $35.73-$41.36 per hour after successfully completing training (based on experience and certifications)

Why Join Us?

• World-Class Community:Be part of a vibrant resort town surrounded by the beauty of the White River National Forest, offering premier outdoor activities year-round. Vail is just 100 miles from Denver, giving you easy access to the big cityand Denver International Airportwhile enjoying life in the mountains.

• Exceptional Team Culture:When asked, our employees say the Town of Vail feels like family. We foster a values-based culture built on teamwork, ownership of Vail’s future, and pride in serving our community.

• Unparalleled Amenities:Your work benefits not just the community but also allows you to enjoy the amenities, culture, and natural beauty of the Vail Valley.

• Competitive Pay:Pay based upon experience and certifications, with starting pay falling between the $35.73/hour starting range up to $41.36/hour maximum.

Position Summary: The Vail Public Safety Communications Center is seeking experienced Public Safety Emergency Communications Specialists who are excited about serving a dynamic resort mountain community and the surrounding Eagle County. Our state-of-the-art communication facility is located in Vail, CO and dispatches emergency service calls 24/7 – 365 days a year, for 13 public safety agencies in Eagle County. To find out more about the Vail Public Safety Communications Center please visit our website.

Skills / Requirements

Skills / Requirements

Minimum Qualifications for Lateral Public Safety Emergency Communications Specialists:

• Minimum of 2 years’ experience at a multi-agency Police, Fire, and EMS dispatch center.

• Minimum experience includes both a call taking and radio dispatcher role.

• Strong Public Relations, Communication, and Problem-Solving Skills, with a high level of integrity.

• A clean background, with successful completion of personal history statement (background check) and drug screening.

• Available to work a variety of shifts – including weekends, holidays and over-night shifts.

Additional qualifications for Emergency Communications Specialist include:

• High School diploma or equivalent.

• Demonstrate excellent verbal and written skills.

• The ability to have emotional control in stressful situations.

• Strong computer and typing skills.

• Spanish language skills are a plus.

Culture / Lifestyle / Benefits

The Town of Vail provides a comprehensive benefits package for full-time employees, including:

• Health & Dental Coverage

• Town-Funded Retirement Plan & 457 Pre-Tax Savings Plan

• Wellness Perks – Annual Lifestyle Spending Account (Used for Ski Passes, hunting and fishing licenses, Park passes, fitness membership fees, and more!), Tennis Pass, Golf Pass, and more

• Employee Housing Options

• Home Buyer & Renter Assistance Programs

• Childcare Assistance

• Education Reimbursement and Professional Development Opportunities

For a complete overview of the 2026 Benefits Package, please visit (Link for benefits page).

Live, Work, and Play in Vail

Imagine living in a world-renowned alpine town where adventure is right outside your door. From skiing and snowboarding in the winter to hiking, biking, and fly fishing in the summer, Vail is a paradise for outdoor enthusiasts.

Explore more about our community at VailGov.com.