Eligibility Admin Specialist II — Office Ops & Client Support

State of South Carolina; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

The State of South Carolina, Department of Health and Human Services, seeks an Administrative Specialist II for in-office work in Richland County. You will assist eligibility staff, screen applications, and route documents, ensuring accurate OnBase indexing and timely case processing.

Responsibilities include managing mail, supplies, and routine reports, delivering courteous internal customer service, and supporting emergency preparedness tasks.

Qualifications

• High school diploma required; related clerical experience may be substituted.
• Must have punctuality and reliability; able to meet schedules and deadlines.
• Provides administrative support to eligibility staff and processes incoming applications.
• Familiar with HIPAA Medicaid confidentiality rules.

Responsibilities

• Assists clients in person or via telephone and screens applicants.
• Reviews applications for completeness and scans files into OnBase.
• Maintains filing system and handles mail and supplies.
• Attends meetings and completes tasks timely.
• Performs emergency preparedness duties as required.

Skills

Customer service

Time management

Office coordination

Communication

Education

High school diploma

Tools

OnBase

Job description

The State of South Carolina, Department of Health and Human Services, seeks an Administrative Specialist II for in-office work in Richland County. You will assist eligibility staff, screen applications, and route documents, ensuring accurate OnBase indexing and timely case processing.

Responsibilities include managing mail, supplies, and routine reports, delivering courteous internal customer service, and supporting emergency preparedness tasks.