Public Service Admin & Data Entry Specialist

Harnett County, NC; Lillington (NC); Vor Ort; USD 31.000 - 38.000; Vollzeit

Zusammenfassung

Harnett Regional Water in North Carolina is seeking a clerical associate to provide public-facing customer service in the Customer Service Department. The role includes receptionist duties, phone answering, data entry, and records management using computer systems.

Responsibilities cover processing applications and payments, preparing reports, maintaining files, and supporting staff with office tasks. A high school diploma with typing/data entry coursework is required, with at least one year of

Qualifikationen

• High school diploma with typing, data entry and word processing coursework.
• At least 1 year of clerical work experience including computer use and public interactions.
• Or equivalent education and/or experience.

Aufgaben

• Answers telephone and greets visitors; handles multiple lines and directs inquiries.
• Provides customer service to citizens and processes applications and payments.
• Performs data entry, spreadsheet work, and records management.
• Processes daily deposits and prepares reports for departments and agencies.
• Updates databases, files, and prepares monthly/quarterly program records.
• Operates office equipment and maintains professional communication with the public.

Kenntnisse

Typing

Data entry

Word processing

Office software

Customer service

Multitasking

Communication

Record keeping

Ausbildung

High school diploma with typing/data-entry coursework

Tools

Scanner

Computer

Copier

Fax machine

Jobbeschreibung

Harnett Regional Water in North Carolina is seeking a clerical associate to provide public-facing customer service in the Customer Service Department. The role includes receptionist duties, phone answering, data entry, and records management using computer systems.

Responsibilities cover processing applications and payments, preparing reports, maintaining files, and supporting staff with office tasks. A high school diploma with typing/data entry coursework is required, with at least one year of