Public-Facing Administrative Support Specialist

Harnett County; Lillington (NC); On-site; USD 31,000 - 38,000; Full time

Job summary

Harnett Regional Water is seeking a detail-oriented receptionist/clerical assistant for its Customer Service Department. The role includes answering phone lines, greeting visitors, data entry, and maintaining records and files in a public-facing utility environment.

Responsibilities cover processing applications and payments, generating reports, and assisting with special projects as needed. The position requires a high school diploma and at least one year of clerical experience.

Qualifications

• High school diploma with coursework in typing, data entry, and word processing.
• At least 1 year of clerical work experience, including computer usage and public interaction.
• Equivalent education and/or experience may apply.

Responsibilities

• Answer phones and greet visitors; direct inquiries to appropriate sources.
• Provide customer service related to department services and programs; process applications and payments.
• Process daily bank deposits and mail; maintain records and files.

Skills

Customer service

Data entry

Phone handling

Records management

Office software

Education

High school diploma

Tools

Word processing software

Excel

Spreadsheet software

Job description

Harnett Regional Water is seeking a detail-oriented receptionist/clerical assistant for its Customer Service Department. The role includes answering phone lines, greeting visitors, data entry, and maintaining records and files in a public-facing utility environment.

Responsibilities cover processing applications and payments, generating reports, and assisting with special projects as needed. The position requires a high school diploma and at least one year of clerical experience.