Public Sector IT Systems Analyst & Telephony Specialist

Broward Tax; Fort Lauderdale (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Robust benefits package

Generous paid time off

Professional training opportunities

Job summary

The Broward Tax in Fort Lauderdale is looking for a Business Systems Analyst / IT Systems Specialist to enhance business processes and support communication technologies. The role requires gathering requirements, troubleshooting applications, and providing training.

The ideal candidate will have a Bachelor’s degree, experience with Cisco telephony systems, and the ability to translate between business needs and technical requirements.

Enjoy a robust benefits package and the chance to serve your community while developing a stable IT career.

Qualifications

• Minimum of three years experience administering Cisco telephony platforms.
• Experience translating business and technical requirements.
• Equivalent combination of education and training may be considered.

Responsibilities

• Gather and document requirements for business processes.
• Support and troubleshoot enterprise applications.
• Provide user training and support for systems.

Skills

Analytical Thinking

Communication Skills

Multitasking & Adaptability

Customer Service Focus

Technical Versatility

Education

Bachelor’s degree in information systems, Computer Science, Business

Tools

Cisco telephony platforms

VoIP

Cisco Certified Network Associate (CCNA) – Collaboration

CompTIA Network+

Job description

The Broward Tax in Fort Lauderdale is looking for a Business Systems Analyst / IT Systems Specialist to enhance business processes and support communication technologies. The role requires gathering requirements, troubleshooting applications, and providing training.

The ideal candidate will have a Bachelor’s degree, experience with Cisco telephony systems, and the ability to translate between business needs and technical requirements.

Enjoy a robust benefits package and the chance to serve your community while developing a stable IT career.