Public Sector IT Product Manager: Modernization Lead

American business solutions inc; Harrisburg (Dauphin County); On-site; USD 120,000 - 150,000; Full time

Job summary

American business solutions inc is seeking a Product Manager to lead the CAI application modernization in a contract role based in the Harrisburg area. You will own the product vision, gather and refine user stories from government stakeholders, and drive a modern architecture with architects, developers, and vendors.

Strong communication and Agile skills are essential to deliver measurable outcomes. You will define acceptance criteria, manage the backlog, and track KPIs while ensuring WCAG

Qualifications

• 5+ years as Product Manager in large-scale public-sector modernization.
• Experience modernizing legacy applications or leading digital transformation projects.
• Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs.
• Able to apply Agile/Scrum methodologies and use tools (Azure DevOps, Jira) effectively.
• Experience overseeing and testing of large data conversions.
• Excellent written and verbal communication with technical and non-technical audiences.
• Strong organizational and prioritization skills to manage competing demands.
• Experience with enterprise application modernization (migrating from legacy platforms).
• Familiarity with WCAG accessibility and public-sector compliance requirements.
• Previous experience with Commonwealth of Pennsylvania agencies or similar public-sector organizations.
• Bachelor's degree in business, Information Systems, Computer Science, or related field (or equivalent).
• YAFOS Certification

Responsibilities

• Own the product vision, strategy, and roadmap for the CAI modernization initiative.
• Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
• Translate business needs into clear user stories, acceptance criteria, and backlog items.
• Collaborate with solution architects, developers, UX/UI designers, and vendors on modern approaches.
• Prioritize features and technical work based on business value, risk, and dependencies.
• Facilitate Agile ceremonies (backlog refinement, sprint planning, reviews, retrospectives).
• Serve as primary liaison between business stakeholders and the technical delivery team.
• Define success metrics and KPIs and track progress against them.
• Support change management, user adoption, and training for the modernized solution.
• Ensure alignment with security, accessibility (WCAG), data privacy, and compliance standards.

Skills

Product management

Agile/Scrum

Azure DevOps

Jira

Stakeholder communication

Backlog management

Data conversions

Public-sector modernization

Public speaking

Prioritization

Education

Bachelor's degree in business, Information Systems, Computer Science, or related field

Tools

Azure DevOps

Jira

Job description

American business solutions inc is seeking a Product Manager to lead the CAI application modernization in a contract role based in the Harrisburg area. You will own the product vision, gather and refine user stories from government stakeholders, and drive a modern architecture with architects, developers, and vendors.

Strong communication and Agile skills are essential to deliver measurable outcomes. You will define acceptance criteria, manage the backlog, and track KPIs while ensuring WCAG