Public Sector Delivery Coordinator & Analyst

Unisys Corporation; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Unisys Corporation is seeking a Delivery Analyst to support client-facing projects in the public sector. You will handle delivery basics such as monitoring, documentation, issue tracking, and meeting support, with growth toward more independent responsibilities over time.

This developmental role provides training on managed applications, delivery processes, and client environments, under the guidance of a delivery/project lead.

Qualifications

• BA/BS degree and 2-4 years' relevant experience OR equivalent combination of education and experience.
• Comfortable learning technical systems and public sector client environments; prior IT/application support, business analysis, or project coordination experience is a plus but not required.
• Strong written communication and documentation skills.
• Organized, detail-oriented, and comfortable managing multiple open items at once.
• Willingness to be trained and to work closely with a project/delivery lead as a mentor.

Responsibilities

• Builds and maintains a working understanding of the team's managed applications, including how they're configured, supported, and used by the client.
• Reviews application data and logs to help assess system health and flag anomalies for the project lead.
• Maintains the issues and action items list for applications, tracking status and following up on open items.
• Assists in planning and scheduling application builds and deployments.
• Creates, updates, and maintains system requirements documentation.
• Hel ps organize and prepare for project and client meetings (agendas, notes, follow-ups); may attend as support to the project lead.
• Supports communication with the client and vendors by helping gather and document issues, questions, and requested changes.
• Documents and helps troubleshoot client-reported issues (e.g., performance or application issues), escalating appropriately.
• Assists in preparing status updates and reports for clients and internal stakeholders.
• Coordinates with third-party providers/subcontractors on specific deliverables as directed.

Skills

Strong written communication

Documentation skills

Organized

Education

BA/BS degree

Job description

Unisys Corporation is seeking a Delivery Analyst to support client-facing projects in the public sector. You will handle delivery basics such as monitoring, documentation, issue tracking, and meeting support, with growth toward more independent responsibilities over time.

This developmental role provides training on managed applications, delivery processes, and client environments, under the guidance of a delivery/project lead.