Public Sector Business Analyst - Hybrid/Remote

Kalepa; Cincinnati (OH); Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with company match

Employee stock purchase plan

Commuter benefits

Paid time off and holidays

Job summary

Great American Insurance Company is seeking an Associate Business Analyst/Business Analyst for the Public Sector division. The role supports claims administration, reporting, QA, and technology initiatives across the division, with hybrid work options in the USA.

The ideal candidate has a bachelor’s degree in a relevant field and 1–4 years’ experience in claims or insurance analytics, plus proficiency in Excel and familiarity with ClaimCenter or similar systems.

Qualifications

• Bachelor’s degree in risk management and insurance, business analytics, information systems, business administration, or equivalent relevant experience.
• Generally, 1–4 years of experience in claims, insurance operations, business analysis, reporting, or related area; internship experience may be considered.
• Foundational understanding of insurance claims processes; experience as a claims adjuster, claims representative, or claims operations professional preferred.
• Proficiency with Microsoft Excel and Microsoft 365; experience with ClaimCenter or comparable claims-management system preferred.
• Exposure to Power BI, Tableau, Snowflake, AI tools, process automation, or Lean improvement methods is helpful but not required.

Responsibilities

• Support claim setup, updates, payment processing, and other claims administration activities within ClaimCenter.
• Provide backup coverage for critical claims operations, including monitoring requests and ensuring claims are routed appropriately.
• Coordinate claim reviews with internal claims professionals and third-party administrators, including scheduling and follow-up activities.
• Produce and maintain recurring and ad hoc claims reports, loss runs, and other operational reporting.
• Analyze claims data and reports for accuracy and completeness, identifying discrepancies and coordinating necessary corrections.
• Collaborate across Claims, Operations, Underwriting, and Technology on special projects and evolving priorities.

Skills

Analytical thinking

Critical thinking

Communication

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Excel

ClaimCenter

Power BI

Tableau

Snowflake

Job description

Great American Insurance Company is seeking an Associate Business Analyst/Business Analyst for the Public Sector division. The role supports claims administration, reporting, QA, and technology initiatives across the division, with hybrid work options in the USA.

The ideal candidate has a bachelor’s degree in a relevant field and 1–4 years’ experience in claims or insurance analytics, plus proficiency in Excel and familiarity with ClaimCenter or similar systems.