Hybrid Public Sector Claims & Data Analyst

Great American Insurance Group; United States; Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Employee stock purchase plan

Commuter benefits

Paid time off and holidays

Job summary

Great American Insurance Group's Public Sector division seeks an Associate Business Analyst/Business Analyst to support claims administration, reporting, QA, and technology initiatives. Hybrid work for Cincinnati-based candidates; remote options considered for qualified applicants.

The role emphasizes coordinating claims activities, analyzing reports, and driving automation and AI initiatives across claims, operations, and technology teams.

Qualifications

• Bachelor’s degree in risk management and insurance, analytics, information systems, business administration, or related field (or equivalent experience).
• 1–4 years of experience in claims, insurance operations, business analysis, reporting, or related area; internships considered.
• Foundational understanding of insurance claims processes; experience as claims professional is a plus.
• Strong analytical and critical-thinking skills; ability to evaluate data and identify inconsistencies.
• Proficiency with Microsoft Excel and Microsoft 365; experience with ClaimCenter or equivalent system preferred.
• Exposure to Power BI, Tableau, Snowflake, AI tools, automation, or Lean methods helpful but not required.
• Curious, collaborative, adaptable, with ability to learn new systems and manage multiple priorities.

Responsibilities

• Assist with claim setup, updates, payments, and claims administration in ClaimCenter.
• Back up critical claims operations and ensure proper routing of requests.
• Coordinate claim reviews with internal and third-party professionals; schedule and follow-up.
• Produce recurring and ad hoc claims reports and loss runs.
• Analyze claims data for accuracy and coordinate corrections.
• Support ClaimCenter initiatives including testing and communications of changes.
• Identify opportunities to improve claims workflows and increase efficiency.
• Assist with AI, automation, data, and technology initiatives for reporting.
• Document claims procedures and workflows for consistency.
• Collaborate across Claims, Operations, Underwriting, and Technology on special projects.

Skills

Analytical thinking

Excel / Microsoft 365

Claims data analysis

Communication

Education

Bachelor’s degree in risk management and insurance, analytics, information systems, business admin, or related field

Tools

ClaimCenter

Power BI

Tableau

Snowflake

Job description

Great American Insurance Group's Public Sector division seeks an Associate Business Analyst/Business Analyst to support claims administration, reporting, QA, and technology initiatives. Hybrid work for Cincinnati-based candidates; remote options considered for qualified applicants.

The role emphasizes coordinating claims activities, analyzing reports, and driving automation and AI initiatives across claims, operations, and technology teams.