Public Safety UX Product Analyst

Tyler Technologies, Inc.; Troy (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

A tech company specializing in public safety solutions is looking for a Product Analyst to improve the user experience for emergency responders. You will document workflows, support product requirements, and modernize legacy systems. Ideal candidates should have a Bachelor's degree in a related field and 0-2 years of experience in product management or UX. Strong communication skills and an interest in usability are essential. The position is based in Troy, Michigan with occasional travel required.

Qualifications

• 0–2 years of experience in product management, UX, business analysis, or software development.
• Strong written and verbal communication skills.
• Interest in user experience design and workflow optimization.

Responsibilities

• Study real-world workflows used by emergency dispatchers.
• Translate UX concepts into clear product requirements.
• Support initiatives to refresh legacy product screens.

Skills

User experience design

Communication

Collaboration

Organizational skills

Education

Bachelor’s degree in a related field

Tools

Jira

Azure DevOps

Job description

A tech company specializing in public safety solutions is looking for a Product Analyst to improve the user experience for emergency responders. You will document workflows, support product requirements, and modernize legacy systems. Ideal candidates should have a Bachelor's degree in a related field and 0-2 years of experience in product management or UX. Strong communication skills and an interest in usability are essential. The position is based in Troy, Michigan with occasional travel required.