Public Safety Training Program Manager

Children's Wisconsin; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Children’s Wisconsin seeks a Public Safety Training Program Manager to oversee the design, delivery, and oversight of training programs for Security Services staff. The role requires leadership, coordination of onboarding and ongoing training, and collaboration across facilities to ensure preparedness and compliance.

The ideal candidate has 5+ years in healthcare or public safety security with experience building training programs, curriculum design, and trainer development.

Qualifications

• Minimum 5+ years as a uniformed officer in healthcare security or related public safety field.
• 2+ years leading development and delivery of professional training programs (security/public safety).
• Experience with curriculum design and training evaluation preferred.

Responsibilities

• Develop, implement, and deliver onboarding, annual, and ongoing training programs for Security Services staff.
• Maintain training records, certifications, and compliance documentation.
• Supervise and develop trainers and instructors.
• Coordinate security and workplace safety training across the organization.
• Conduct needs assessments and evaluate program effectiveness.
• Support emergency drills, exercises, and after-action improvements.
• Coordinate external training opportunities and certification tracking.
• Assist with policy development and operational support.
• Support recruitment, onboarding, performance management, and staff development.

Skills

Leadership

Coaching

Communication

Facilitation

Education

High School Diploma or GED

BLS Certification

Valid WI Driver's License

MCPP Trainer Certification (or ability to obtain)

Tools

Microsoft Office

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

POSITION SUMMARY

The Public Safety Training Program Manager leads the development, delivery, and oversight of training programs for Security Services staff.

SCHEDULE EXPECTATIONS

Primarily weekday business hours with flexibility to support a 24/7 operation. May require evenings, nights, weekends, holidays, and occasional overtime. Travel between facilities and external training locations may be required.

WHAT YOU'LL NEED

EDUCATION/ CERTIFICATION/ LICENSE REQUIRED

• High School Diploma, GED, or HSED
• BLS - Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council
• Valid WI driver's license, acceptable driving record, ability to be insured by CHHS Carrier
• Marcus Crisis Prevention Program (MCPP) Trainer - Marcus Autism Center (or ability to obtain)
• Ability to complete FEMA I…
• Ability to obtain Vistelar Workplace Violence Prevention and Intervention, or equivalent Train-the-Trainer certification within one year of hire.

PREFERRED

• Associate Degree or completion of 30 college credits in Criminal Justice, Education, or a related field

EXPERIENCE REQUIRED

• 5+ years of experience as a uniformed officer in healthcare security, corporate security, law enforcement, military, or related public safety environment
• 2+ years of experience leading the development and delivery of professional training programs, preferably within security, law enforcement, or public safety

PREFERRED

• Experience in Mental Behavioral Health (MBH), Trauma-Informed Care (TCI), and/or Crisis Intervention (CI) programming
• Prior supervisory experience
• Knowledge of organizational development, curriculum design, training evaluation, and needs assessment methodologies

PHYSICAL REQUIREMENTS

Frequent standing, walking, and movement throughout hospital and off-site locations. Ability to conduct classroom, hands-on, and scenario-based training. Ability to demonstrate physical intervention, defensive tactics, and de-escalation techniques. Ability to lift and carry up to 25 pounds. Ability to respond to emergencies and participate in drills and exercises. Ability to travel between campuses and training locations.

WHAT YOU'LL DO

• Develop, implement, and deliver Security Services onboarding, annual, and ongoing training programs.
• Maintain training records, certifications, compliance documentation, and reporting.
• Supervise and develop trainers and instructors.
• Coordinate security and workplace safety training across the organization.
• Conduct training needs assessments and evaluate program effectiveness.
• Support emergency preparedness drills, exercises, and after-action improvements.
• Coordinate external training opportunities, travel, and certification tracking.
• Assist with policy and procedure development and operational support.
• Support recruitment, onboarding, performance management, and staff development.

WHAT WOULD BE HELPFUL TO KNOW

• Knowledge of security, public safety, or law enforcement operations.
• Knowledge of adult learning principles, curriculum development, lesson planning, and training delivery.
• Strong leadership, coaching, communication, presentation, and facilitation skills.
• Ability to supervise trainers, manage projects, maintain records, and monitor compliance.
• Strong critical thinking, problem-solving, organizational, and time management skills.
• Proficiency with Microsoft Office and training-related technology systems.
• Ability to work effectively with diverse populations and stakeholders.

Children’s Wisconsin is an equal opportunity / affirmative action employer.

We are committed to creating a diverse and inclusive environment for all employees.

We treat everyone with dignity, respect, and fairness.

We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License Driver's License - State of Wisconsin, Marcus Crisis Prevention Program (MCPP) Trainer - Marcus Autism Center Dedicated solely to the health and well-being of children

We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best.